Quality Assurance Manager

Job Summary:

This position is responsible for overall operations quality assurance/quality management program under the direction of the Quality Assurance Operations Director; ensuring that the quality system is implemented and followed; maintaining documents, records and certifications according to state and federal health care standards in compliance with accreditation guidelines.

Essential Functions:

• Compiles, reviews, and analyzes data related to client concerns, QA events and corrective actions in order to determine areas for quality improvement.
• Assists with unification of standard operating procedures (SOP) for each section in the laboratory by meeting with department supervisors and evaluating SOP's.
• Evaluates quality control data to determine trends and issues and develops corrective action plans to address these issues.
• Reviews, updates and maintains quality assurance plans.
• Leads the quality assurance/quality management committee with an emphasis on establishing/maintaining a standardized quality management program.
• Coordinates documentation for accreditation reviews.
• Provides education to staff regarding laboratory quality control programs.
• Assists departmental managers and medical directors in implementing and maintaining competency and continuing education for staff. Assist Human Resources in employee development tracks for clinical career paths within PathGroup.
• Implements corrective action plans for areas that do not meet accreditation standards.
• Meets regularly with laboratory managers, supervisors and Medical Directors to implement and monitor the laboratory quality management quality improvement program.
• Acts as the company representative at the quarterly TN state medical licensing board meetings.
• Support PathGroup's mission, vision, goals and management decisions.
• Provide leadership, solve problems, develop procedures, and conduct and attend meetings.
• Support development, implementation and maintenance of effective departmental QA programs and monitors.
• Support coordination of the maintenance, development and implementation of departmental policies and procedures.
• Must be familiar with and abide by the Corporate Compliance Program and all corporate policies, including the Privacy and Security policies.

Qualifications

Education & Licensure:

• Bachelor of Science degree or equivalent work experience.
• National certification by the American Society of Clinical Pathology (ASCP) as Clinical Laboratory Specialist or American Medical Technologist (AMT).
• Must hold a valid Tennessee Laboratory Supervisor's License.
• Quality Management Training accreditation or certification is preferred.
• Maintains appropriate continuing education for certification/licensure, and to increase basic knowledge.

Requirements:

• Over three years of relevant quality control/quality improvement experience preferred.
• Over six years of prior Laboratory experience required.
• Must have proven track record in establishing and maintaining positive and productive physician, employee and client relationships.
• Proficient in accreditation standards specific to sections of laboratory (CAP/CLIA/FDA/GLP).
• Some travel required.