Manager, Risk, Compliance and Controls

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. 

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years. 

If we do our job well, we genuinely add to the prosperity of our country and its people. 

How you’ll make an impact

The Platforms Risk, Compliance and Controls team forms a key part of the Three Lines of Defence (3LoD) risk management model within the Australian Wealth Management business. Its primary role is to support the business in embedding a strong risk and compliance culture, ensuring risks are managed within appetite and obligations are met. The Manager, Risk, Compliance and Controls plays a critical role in overseeing the design and effectiveness of controls, monitoring compliance with regulatory and policy requirements, and enabling the business to operate within its defined risk parameters.

This role is centred on partnering with the Wrap Platforms business to ensure risks are effectively managed, controls are appropriately designed and operating as intended, and compliance obligations are clearly understood and met. By embedding strong risk and compliance practices, the role supports sustainable business growth while safeguarding the organisation’s licence and reputation. Specifically, the role will focus on:

• Design and document controls that are efficient and effective and support compliance with obligations.
• Development and execution of the control testing plan across the business to provide assurance on the design and operating effectiveness of the control environment
• Support the risk team to participate in the delivery of change initiatives across the business with required risk and compliance activities 
• Support the planning and execution of risk deep dives across the business as required where there are systemic issues or other matters where it is evident there are opportunities for improvement
• Support the Senior Manager (SM) / Head of (Ho) Risk & Compliance to undertake outsourcing risk assessments as required to support sourcing activities
• Support the analysis and provision of risk, compliance, control information as required to risk forum, Board, Committee and other reporting and provide insights that drive better management of risks, controls and obligations in the business
• Support the implementation and embedding of initiatives to ensure sustainable risk management practices 
• Support the delivery of risk, compliance, controls related training across the business
• Support the team in the identification, assessment and management of risks
• Documentation of risk, control information in the risk system to a high level of quality
• Support the active monitoring of the risk profile (including risk and control assessments, incident and issue analysis), Risk Appetite Statement metrics and Key Risk Indicators for assigned businesses within the Platforms Division
• Support the business to embed policy requirements as required across the business
• As required support the process for responding to regulatory changes
• Support the SM / Ho / General Manager (GM) with the Risk Management Declaration (RMD) process on an annual basis
• Support activities with respect to business awareness and understanding of compliance plans
• Maintain strong stakeholder relationships and support the provision of risk and compliance SME advice as required to the business
• Support the maintenance of Business Continuity requirements to ensure the business can maintain resilience in times of disruption
• Support overall maintenance of compliance plans
• Be a champion for the risk manage system and support the business to self serve through the use of dashboards etc within risk tools
• Ensure quality documentation of all risk and controls information in the risk management system
• Knowledge of the risk appetite position for the business and supporting decision making and activities within appetite

What you will bring to the team

Ideally, you will bring the following experiences to this role: 

• Over 5 years’ experience in financial services, delivering results in fast-paced, client-driven environments.
• Proven track record in compliance and risk management
• Skilled in advising stakeholders at all levels to support informed decision-making
• Strong ability to identify, assess, and mitigate operational and compliance risks
• Solid understanding of Superannuation, Retirement and Investment Platforms, Products, Governance, and Asset Management operations (highly desirable)
• Familiar with the regulatory and compliance framework for financial services in Australia, particularly Wealth Management (highly desirable)
• Experience working within a Three Lines of Defence (3LoD) model (ideal)
• Effective stakeholder engagement and relationship management, with a focus on client service and team leadership
• Demonstrated ability to make sound decisions that drive positive customer outcomes and support team performance
• Results-oriented, with a focus on delivering against metrics and targets through collaboration
• Strong problem-solving skills, with the ability to improve processes and ways of working
• Excellent communication skills—written, verbal, virtual, and in-person
• Collaborative and confident in working with senior stakeholders to resolve complex issues
• Adaptable and effective in dynamic, agile environments

You’ll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.

If you’re someone that can hold their own, you’ll find AMP quite liberating. 

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work. 

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work. 

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. 

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers. 

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. 

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.