Expansion Program Manager

Compensation:$85,000 - $100,000 annuallyThe pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt level roles.

About The Role:

As a Program Manager for 3PL Expansion, you will be a critical leader in driving Veho’s growth by launching new third-party logistics (3PL) operations in expansion markets. You will own the end-to-end playbook for standing up new sites to full operational readiness. This role is focused on project-based execution, requiring you to manage the entire lifecycle of vendor onboarding, systems integration, and internal site preparedness to ensure our new facilities and partners are set up for success from day one.

A Great Candidate:

• Is a master project manager with a proven track record of launching complex, cross-functional initiatives on tight deadlines.
• Is a process-oriented builder who excels at creating, documenting, and implementing new operational playbooks from the ground up.
• Is an influential communicator and collaborator, capable of aligning internal teams (Operations, Tech, Customer Service) and external partners around a unified launch plan.
• Has a strong operational and technical aptitude, with the ability to manage systems integrations, train teams on new software and ensure data flows are accurate.
• Is a proactive and hands-on leader who thrives in a fast-paced environment, capable of managing a controlled launch and providing "hypercare" support to stabilize new operations.

What You’Ll Do:

• End-to-End Launch Management: Own the entire project plan for standing up new 3PL sites, managing all workstreams to the first day of operations.
• Vendor Onboarding & Integration: Lead the complete onboarding process for new 3PL partners, including finalizing SLAs, managing systems integration, conducting SOP training, and establishing the performance management cadence.
• Internal Site Readiness: Prepare internal sortation centers for new partner handoffs by coordinating process training for staff, updating physical layouts, and ensuring all internal documentation and systems are configured for the new site.
• Cross-Functional Alignment: Serve as the central point of contact for expansion projects, leading internal kick-off meetings and ensuring all teams are prepared for the launch.
• Launch & Stabilization: Execute a controlled, phased launch for new operations, providing intensive "hypercare" support during the initial weeks to monitor performance, troubleshoot issues in real-time, and ensure a smooth transition to the steady-state operations team.