Sales Operations

Description

Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker—a computing element that powers itself by harvesting radio frequency energy—bringing connectivity and intelligence to everyday products and packaging. This revolutionary blend of cloud and semiconductor technology is being used by some of the world’s largest consumer, retail, food, and pharmaceutical companies to transform the way products are made, distributed, sold, used, and recycled.

Our investors include Softbank, Amazon, Alibaba, Verizon, NTT DoCoMo, Qualcomm, and PepsiCo.

We are seeking a Sales Operations Specialist to support our fast-growing sales organization. The ideal candidate has 3–5 years of experience in sales operations, with hands-on expertise in Salesforce and Salesloft. This person will be responsible for optimizing sales processes, managing tools and systems, generating insights, and ensuring our go-to-market team has the resources and data needed to hit their goals.

This is a highly visible role that will partner closely with sales leadership, BDRs, and account executives to improve efficiency, productivity, and revenue performance.

Responsibilities

• Administer and optimize Salesforce and Salesloft, ensuring clean data, streamlined workflows, and accurate reporting.
• Partner with sales leadership to define, track, and analyze key metrics (pipeline, conversion rates, activity, attainment).
• Manage day-to-day sales operations activities, including territory assignments, quota tracking, and sales forecasting.
• Support process improvements and automation initiatives to increase efficiency across the sales team.
• Create and maintain dashboards, reports, and insights to enable data-driven decision-making.
• Collaborate with marketing on lead management processes and alignment with campaigns.
• Train and support sales team members on tools, systems, and best practices.
• Serve as the point of contact for troubleshooting and enhancing sales tech stack performance.

Requirements

• 3–5 years of sales operations, revenue operations, or related experience.
• Hands-on experience managing Salesforce and Salesloft (required).
• Strong analytical skills with the ability to translate data into actionable recommendations.
• Experience supporting quota-carrying sales teams (BDRs, AEs, or enterprise reps).
• Strong organizational and project management skills with attention to detail.
• Excellent communication and interpersonal skills.
• Bachelor’s degree in business, operations, or related field (or equivalent work experience).

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