Comptroller - Tax Processing Manager

Applications must be filed at: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00053238
 

We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.

Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service.  Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance. 

Click here to see an inside look at the Texas Comptroller’s office!

About The Division

General description

Help modernize how the State of Texas processes billions in annual tax revenue.
We’re looking for an experienced and forward-thinking IT Leader to guide the team responsible for maintaining and evolving the core systems that process Sales, Franchise, and other statewide taxes. This is a pivotal leadership role overseeing a large group of talented developers who support mission-critical mainframe applications—and guiding their transformation toward modern, Agile methods and platforms over the next several years.
The ideal candidate combines strong technical and people leadership skills with a passion for modernization and continuous improvement. You’ll collaborate closely with executive leaders, business stakeholders, and IT partners to drive innovation, ensure reliability, and prepare these essential systems for the next generation of Texans.
If you thrive on solving complex challenges, leading change, and improving how government serves its citizens, we want to meet you.

 

Work Hours

Work hours are 8:00AM to 5:00PM, 40-hour week, Monday – Friday.  Occasionally work additional hours including evenings, weekends and/or holidays.  Application support activities periodically require on-call responsibilities or work during non-standard hours.  Hours may change based on business need.

Teleworking may be considered if certain working conditions are met. The candidate must have permanent residency within the state of Texas and must be able to meet in office requirements, which can vary among different sections (i.e. report to office 1 day/month, 1day/week, etc.). Travel reimbursements are not provided for teleworking.

Minimum Qualifications

• Bachelor's degree.
• Five (5) years’ Experience in the management  or as a team lead providing direction of a program relevant to the assignment
• Five (5) years of experience implementing and leading development efforts of large enterprise applications. 
• Three (3) years’ experience with establishing plans and setting objectives and goals that support an overall business strategy.

Preferred Qualifications

• Bachelor's degree in computer science, computer information systems, or management information systems.
• Three (3) years’ experience and knowledge of local, state, and federal laws and regulations relevant to program areas; and of the principles and practices of public administration and management.
• Five (5) years of sales and use tax and/or franchise tax experience.’
• Experience in Agile software development methodologies

Substitution

One additional year of experience in coding and designing of information systems may substituted for thirty (30) semester hours of educational requirement with a maximum substitution of 120 semester hours (four years).

In This Role You Will:

• Management and Supervision: Directs employees in the Application Services TAX Processing section.
• Monitors work performance, conduct evaluations for staff, develops competencies, and resolves employee issues according to agency policy.
• Promotes the division mission and core values to Information Technology and your team.
• Serves as a model, mentor, and motivator to employees.
• Develops guidelines, procedures, and policies, and schedules for section
• Demonstrates professional conduct and adherence to agency policies.
• Oversees personnel management activities of Application Services Tax Processing section including hiring staff, employee recognition and development, and disciplinary actions 
• Manages the professional development of section personnel through activities such as classroom training, on-the-job training, job rotations, cross training and special assignments and projects.

Technology Direction: Directs the architecture of the business applications. Provides reliable, scalable, and secures business applications to customers.
• Works closely with other Information Technology managers, architects, and CPA staff to develop innovative solutions that meet business needs with respect to functionality, performance, scalability, reliability, maintainability, security, realistic implementation schedules, system architecture and adherence to agency goals and principles.  
• Advises management on issues ranging from technical strategies and solutions to vendor technology integration.  
• Translates IT system environment and services capabilities and limitations into terminology and concepts easily understood by agency executives and business units.
• Facilitates communication between staff, executive management, vendors and customers.

Resource Management: Oversee the efficient and effective allocation of both projects and maintenance
• Facilitates the process of forecasting resource requirements and availability and matching staff to appropriate projects and maintenance activities in support of organizational goals and objectives. 
• Provides direction in identifying objectives, establishing plans/milestones and success criteria, monitoring progress, managing issues and risks, and successfully delivering the desired results.
• Collaborates with the Project Management Office to identify the appropriate resources for agency projects.
• Sets priorities, and standards for achieving established goals, coordinating, and evaluating section activities. 
• Develops and evaluates budget requests, and monitoring budget expenditures.
• Plans and executes training and knowledge transfer programs to provide proper mix of technical and functional skill sets among division personnel.  

Continuous Process Improvement: Performs ongoing planning functions to meet performance targets and improve operations while following division and agency policy and procedure; plan and develop the budget for section.
• Promotes a culture of continual process improvement and management by metrics.
• Delivers “on-time” and “within budget” business applications and services that satisfy internal and external customer requirements, provide superior customer experiences, and reduce agency costs.
• Develops, refines, and maintains processes and procedures in order to achieve a very high degree of system up-time.  
• Leads Information Technology business application maintenance and support, business relationship processes and activities.

Perform other duties as assigned.  
 

Maximize Your Earnings!

At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Important Note To The Candidate:

Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Military Preference

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.

• https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
• Click on the occupational category for the position.

Additional MOS can be found at the State Auditor’s Office, 

Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Applications submitted through Work in Texas:

Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position.
 

An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.