Receptionist/Administrative Support

The Berkshire District Attorney’s Office seeks to fill a full-time receptionist/administrative assistant position to join our administrative support team. Bilingual candidates encouraged to apply.

• Responsibilities:
• Create a positive first impression and ensure the reception area is clean, organized, and professional. 
• Answer and route incoming calls, take messages, and handle general inquiries.
• Greet and welcome the public, direct them appropriately to the correct person or department, ensure security procedures are followed.
• Maintain a meeting calendar for visitors.
• Process incoming and outgoing mail, including FedEx and UPS packages and process all incoming faxes.
• All general clerical duties including, but not limited to, data entry, case file management, victim/witness correspondence, scanning, photocopying, printing, mailing and filing.
• Create a positive first impression and ensure the reception area is clean, organized, and professional. 
• Answer and route incoming calls, take messages, and handle general inquiries.
• Greet and welcome the public, direct them appropriately to the correct person or department, ensure security procedures are followed.
• Maintain a meeting calendar for visitors.
• Process incoming and outgoing mail, including FedEx and UPS packages and process all incoming faxes.
• All general clerical duties including, but not limited to, data entry, case file management, victim/witness correspondence, scanning, photocopying, printing, mailing and filing.

Qualifications Required:

• Computer skills including but not limited to Microsoft Office Suite (Word, Excel, Outlook) and our current case management system.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to handle confidential information.
• A professional appearance and positive attitude.
• Fulfill the mandatory education and training requirements of the State Ethics Commission.
• Become familiar with and follow the provisions of the Office Personnel Policies, particularly regarding confidentiality, sexual harassment, drug-free workplace and the usage of information technology resources.
• Participate in training relevant to Office functions.
• Interact in a respectful and professional manner with the public, judicial and law enforcement personnel and office staff.
• Complete work assignments in a timely, accurate and efficient manner.

Salary: $44,000 annually

The receptionist/administrative assistant reports to the Director of Administrative Services.

All full-time positions offer a state benefit package that includes medical/dental/vision insurance, life and disability insurance, retirement plans, and paid vacation, personal and sick leave and paid parental leave. Payroll is paid bi-weekly and based on a 37.5-hour work week. All job offers are contingent upon successful completion of background check. All positions serve at the pleasure of the District Attorney.

Berkshire District Attorney's Office is an EEO Employer with a firm commitment to diversity, equity and inclusion in hiring practices.

Please send cover letter & resume to Contact.BerkshireDA@mass.gov