Property Administrative Assistant

• This is a remote position.
• Schedule: Monday - Friday - 0900 - 17.00 ( UK time)
• (40 hours per week); UK business hours required
• Client Timezone: GMT/BST (United Kingdom)

Client Overview: A growing property lettings and management company based in Bristol that’s expanding their operations beyond traditional office-based work. They manage rental properties throughout southwest England and are looking to scale their administrative support to handle increased demand. This represents their first remote hire, making it an exciting opportunity to help shape their evolving business model.

Job Description: You’ll become the organizational backbone for a dynamic property lettings business, managing the entire tenant journey from initial inquiry to successful placement. This role puts you at the center of their operations, where your administrative expertise will directly impact their ability to connect quality tenants with properties. You’ll work with established processes while having the opportunity to grow into expanded responsibilities as the business scales.

Responsibilities:

• Handle incoming calls and qualify prospective tenants using established criteria
• Book and coordinate property viewings, managing complex scheduling requirements
• Execute administrative checklists following structured processes for each booking
• Manage diary systems and coordinate access arrangements with tenants
• Organize contractor meetings and appointments for inventory and maintenance
• Send confirmation emails and update company systems for all appointments
• Maintain accurate records across CRM and property management platforms
• Communicate professionally with tenants, contractors, and internal team members
• Follow standardized procedures while identifying opportunities for process improvement

Requirements:

• Strong phone communication skills with experience in customer-facing roles
• Proven administrative and organizational abilities with attention to detail
• Experience with diary management and appointment scheduling systems
• Proficiency with email platforms and basic software applications
• Ability to follow structured processes while adapting to business needs
• Reliable home office setup with stable internet connection
• Availability during UK business hours for full-time commitment
• Bonus if you have property or real estate industry experience
• It helps if you’re familiar with CRM systems and project management tools

Why Join This Team?:

• Be their first remote team member and help establish new working practices
• Clear growth path with potential expansion into property management responsibilities
• Work with a supportive UK-based team that values communication and collaboration
• Structured processes and training to set you up for success
• Permanent remote work arrangement with flexible communication tools
• Opportunity to make a real impact in a growing business

• HMO Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring
• Steady freelance job