Workplace Adjustments Lead

UK Research & Innovation

Salary: £56,745 per annum

Band: UKRI Band F

Contract Type: Fixed Term (2 Years)

Hours: Full-time/ Part Time (minimum 0.8 FTE) (flexible working available)

Location: Polaris House, Swindon/Rutherford Appleton Laboratory, Didcot/Daresbury (Hybrid working available)

Closing Date: 2nd November 2025

Interview Dates: 17th & 19th November 2025

About The Role

UKRI is committed to an inclusive, supportive, and accessible working environment for all employees. As part of this commitment, we are establishing and piloting a new Workplace Adjustments Hub to deliver a coordinated, consistent, and person-centred service for employees who require adjustments.

The Workplace Adjustments Lead will be responsible for the design, implementation, and operational leadership of this service. The role will ensure that UKRI meets its obligations under the Equality Act 2010 and builds a culture of inclusion and accessibility across diverse working environments, including office-based, hybrid, and research settings.

Your Responsibilities:

• Scope, design, and establish UKRI’s Workplace Adjustments Hub pilot, ensuring the service is inclusive, efficient, scalable, and responsive to the diverse needs of employees across office, hybrid, and research environments.
• Provide strategic leadership and operational delivery of the Workplace Adjustments Hub, acting as UKRI’s subject matter expert and central point of contact for adjustment-related queries, services, and critical issues.
• Define and detail the end-to-end process for requesting, assessing, implementing, and reviewing workplace adjustments, ensuring a consistent and person-centred approach across UKRI.
• Develop and maintain the systems and resources that enable effective service delivery, including introducing a case management platform, an UKRI-wide Adjustments Passport scheme, training and guidance and tools for employees and managers.
• Work collaboratively with internal services and external providers to coordinate and streamline the implementation of workplace adjustments, ensuring systems and processes support both individual and organisational needs.
• Lead and/or support on complex and high-impact workplace adjustment cases, working with relevant teams to deliver timely, person-centred solutions that are legally compliant and aligned with organisational policy.
• Provide specialist advice on Access to Work, manage a workplace adjustments fund, and coordinate the recovery of grant funding and internal recharges, ensuring value for money and compliance with UKRI’s financial governance.
• Monitor and evaluate service performance through KPIs and reporting that tracks usage, satisfaction, and impact, using insights to drive continuous improvement.

Personal Specification

The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I).

Essential

• Proven experience designing, delivering, or managing workplace adjustments or inclusive support services in a complex organisation. Experience in public sector or research environments is welcome but not essential (S&I)
• Strong working knowledge of the Equality Act 2010, other relevant legislation, and the social model of disability — with the ability to apply these frameworks to workplace adjustments in practical, person-centred ways (S&I).
• Competence in supporting a wide range of adjustments, including specialist equipment, flexible working, and assistive technology, to enable colleagues to thrive (S&I).
• Ability to lead and manage service delivery at scale, including setting up new processes, monitoring outcomes, and continuously improving based on feedback and evidence (S&I).
• Excellent interpersonal and stakeholder engagement skills, with the ability to build trust, influence at senior levels, and work collaboratively across diverse teams (I).
• Experience handling sensitive and complex cases with discretion, empathy, and a focus on positive outcomes for individuals (I).
• Experience managing budgets and funding mechanisms, such as Access to Work, to ensure timely and effective support (S).
• Ability to work across cross-functional teams (e.g. HR, IT, Estates, Health & Safety, Procurement), providing informed and practical advice that leads to sustainable solutions (S&I).

Ad - Workplace Adjustments Lead

Are you passionate about inclusion, accessibility, and creating equitable workplaces? Do you want to lead a service that makes a meaningful difference to how people experience work?

UKRI is launching a new Workplace Adjustments Hub, initially as a pilot, to support colleagues who need adjustments to thrive. We’re looking for a thoughtful, proactive, and collaborative leader to design, implement, and manage this person-centred service, working closely with employees, line managers, and functional teams across UKRI.

We value lived experience of disability, neurodivergence, or other adjustment-related needs, and welcome candidates who bring personal insight to this work.

You’Ll Bring:

You bring a blend of empathy, organisation, and strategic thinking to this important role. You have experience in service design, delivery, or case management, particularly in areas related to workplace adjustments, accessibility, or inclusion. You’re comfortable handling sensitive and complex cases with discretion and care, and can communicate clearly and sensitively with people from diverse backgrounds.

You have a strong understanding of the Equality Act 2010 and the social model of disability, and know how to apply these frameworks to real-world workplace scenarios. You’re confident working across teams and systems, building trust and collaboration with colleagues in HR, IT, Estates, and other functional areas. You also have experience managing budgets and funding mechanisms, including Access to Work, to ensure colleagues receive timely and effective support.

Following application, shortlisted candidates will be invited to an interview, which will include a 10-15 minute presentation.

We’re committed to making our recruitment process inclusive. If you require any adjustments or would like to discuss accessibility, please contact recruitment@ukri.org.

Benefits

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning!

A List Of Benefits Below:

• An outstanding defined benefit pension scheme
• 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent)
• Employee discounts and offers on retail and leisure activities
• Employee assistance programme, providing confidential help and advice
• Flexible working options

Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

For further information on our benefits please see:

Benefits of working at UK Research and Innovation (UKRI) 

Please apply online, if you experience any issue applying, please contact Recruitment@ukri.org

Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit https://www.gov.uk/skilled-worker-visa/how-much-it-costs or contact Recruitment@ukri.org.