Clinical Quality Coordinator/Internal Medicine Clinic

Clinical Quality Coordinator – Multi-Specialty Internal Medicine Clinic

Certified Medical Assistant With Primary Care Or Internal Medicine Experience Needed. This Is A Non–Patient-Facing Role Performed Within The Clinic Focusing On Chart Review, Data Quality, And Closing Care Gaps (E.G., Mammograms, Colonoscopies, Bone Density).  Minimum Two (2) Years Of Experience Required

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Clinical Quality Coordinator is responsible for promoting high-quality patient care and service delivery by proactively identifying and addressing care gaps, conducting patient outreach, coordinating necessary testing and follow-up appointments, and supporting clinical workflows. This role also involves identifying opportunities for improvement and leading the development and implementation of quality improvement initiatives to enhance patient outcomes and operational efficiency. 

 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

Experience And Educationrequired

• EducationGraduate of an accredited LVN program or Certified Medical Assistant School  

Experience2 years

Job Duties

• Identifies patients with care gaps and collaborates with care teams to address those gaps.
• Conducts patient outreach to coordinate follow-up visits and close care gaps.
• Arrange laboratory or imaging orders based on identified care needs and clinical protocols.
• Performs low-complexity clinical procedures such as visual acuity testing, developmental and musculoskeletal screenings, point-of-care testing, phlebotomy, EKGs, and other approved diagnostic procedures as needed.
• Participates in pre-visit planning to ensure care gap closure and optimize patient encounters.
• Engages in process improvement by developing and implementing quality improvement initiatives.
• Reviews medical records and other clinical documentation; conducts audits to ensure compliance and quality of care.
• Assists with data collection, health outcomes reporting, clinical audits, and program evaluations.
• Performs other related duties as assigned to support clinic operations and patient care.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.