Elite Relationship Manager-Household-BRANCH BANKING-Relationship Management

As an Elite Relationship Manager, you will be responsible for overseeing a team of Relationship Managers, ensuring they deliver exceptional client service and meet sales targets. Your expertise will be instrumental in providing strategic guidance to clients, helping them achieve their financial goals. You will also collaborate with various internal teams to develop and implement tailored financial solutions for your clients.

Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client engagement Educate clients about new products and enhancements to strengthen relationships Plan and execute targeted sales initiatives and client engagement events Collaborate with group companies to offer integrated financial solutions Maintain detailed records of client interactions and relationship history Monitor and resolve customer complaints and queries within defined turnaround times (TAT)

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