Global Payroll Transformation Business Analyst

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.  

For more information about Citco, please visit www.citco.com  

About the Team & Business Line:  

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.  

We're seeking a strategic HRIS Business Analyst to join our Oracle Cloud HCM Application Support Team, championing Citco's global payroll digital transformation initiative. As a key member of the team, you'll architect and deliver a best-in-class, unified payroll ecosystem leveraging Oracle HCM as the enterprise backbone. Reporting to the VP of HR Business Analysis, you'll drive global process harmonization, multi-vendor ecosystem consolidation, and end-to-end HRIS integration. This role offers the opportunity to lead business process reengineering efforts that will transform our global payroll operations through enterprise-scale optimization and continuous improvement methodology.  

Your Role:

Strategic Project Implementation

• Drive the implementation of our global payroll transformation strategy, focusing on: 
• Standardization of payroll processes across regions 
• Integration of multiple payroll vendors with Oracle HCM 
• Consolidation of payroll systems and vendors 
• Lead requirements elicitation through workshops, interviews, and documentation reviews 
• Create and maintain project documentation, including requirements, process flows, and integration specifications 
• Lead initiatives to consolidate disparate payroll data from multiple global locations into a unified, streamlined structure 
• Partner with leadership to design and implement a global payroll governance framework, establishing control mechanisms, approval matrices, and standard operating procedures that ensure consistency, compliance, and risk management across operations 

System & Process Optimization 

• Lead the optimization of Oracle HCM modules to maximize platform utilization aligned with payroll requirements 
• Identify and implement automation opportunities across the payroll ecosystem 
• Research and recommend innovative payroll solutions and industry best practices 
• Drive continuous improvement initiatives through regular process reviews and optimization 
• Work with Payroll SMEs to design and implement standardized global payroll processes 
• Optimize employee self-service functionality for payroll 
• Identify and eliminate redundant processes across regions to create standardized, efficient workflows 
• Assist in the establishment of modernized best practices for global payroll operations 
• Lead end-to-end UAT cycles, including test scenario development, script creation, and coordination of testing activities across global teams 
• Manage UAT documentation, defect tracking, and resolution processes, ensuring thorough validation of system changes and integrations 

Integration & Data Management 

• Design and implement automated data consolidation processes to merge information from various global payroll and benefits sources into Oracle HCM 
• Establish global data standards and governance procedures to ensure consistency across regions 
• Ensure seamless data flow between systems while maintaining data integrity 
• Develop strategies for consolidating employee compensation data into a single source of truth 
• Design and implement robust data validation and reconciliation processes 
• Monitor and optimize integration performance and reliability 

Analytics & Reporting

• Support the Reporting team in gathering and documenting reporting requirements from global stakeholders 
• Collaborate with the Reporting team to ensure data structures and integrations support reporting needs 
• Participate in testing and validation of reports and dashboards 
• Provide subject matter expertise on payroll data elements and business logic 
• Help define and validate payroll KPIs and metrics for global reporting 
• Ensure data quality and integrity in source systems to enable accurate reporting 

Stakeholder and Change Management 

• Partner with global stakeholders to gather requirements and ensure solution alignment 
• Facilitate change management activities related to new processes and systems 
• Lead training and knowledge transfer sessions for end users 
• Coordinate with vendors, functional teams, technical teams, and business users to ensure successful implementation 
• Build consensus among global stakeholders for standardized processes and data management approaches 

About You:

• Minimum 6 years of experience as a Business Analyst, with focus on payroll systems and demonstrated success in large-scale payroll transformation projects 
• Experience with Oracle Cloud HCM payroll modules; related certifications preferred 
• Deep understanding of global payroll processes, regulations, and compliance requirements 
• Advanced proficiency in data analysis tools including OTBI, Excel, and experience with system integrations and API technologies 
• Experience managing vendor relationships and system integration projects 
• Proven track record in process optimization, change management, and project delivery 
• Strong analytical and problem-solving abilities with attention to detail 
• Excellent communication skills with ability to influence stakeholders at all levels 
• Self-motivated professional capable of working independently in a global environment 
• Bachelor's degree in computer science, business, or related field 
• Experience managing project workflows and documentation in JIRA and Confluence, including creating and maintaining project spaces, tracking issues, and establishing documentation standards for payroll initiatives 
• Demonstrated ability to manage multiple priorities while maintaining quality and accuracy 
• Track record of building strong relationships across business units and geographies 

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.  

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.  

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.