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Product Manager - AI/ML Infrastructure Platforms

JPMorgan Chase & Co..com

Office

Plano, TX, United States

Full Time

Shape the Future of AI Infrastructure Platform Innovation as a Core Product Leader

Join our Global Technology Infrastructure Platforms team and make a meaningful impact by delivering high-quality, scalable AI infrastructure products that drive value for internal clients and support advanced AI use cases across the firm.

As a Product Manager for AI Infrastructure Platforms, you are a pivotal leader driving the end-to-end product lifecycle for specialized AI infrastructure offerings. You act as the voice of the customer—advocating for Data Scientists, Machine Learning Engineers, Researchers—ensuring our platforms deliver measurable value, performance, and compliance. Leveraging your expertise in product strategy and execution, you guide successful launches, gather actionable feedback, and champion continuous improvement to exceed client expectations. With a strong commitment to scalability, resiliency, and regulatory compliance, you collaborate closely with cross-functional partners, to deliver robust, sustainable products that empower innovation and competitive advantage.

Job Responsibilities

Develop Product Strategy & Vision:
Define and communicate a compelling product vision for the AI Infrastructure Platform, aligning with business goals and customer needs. Drive long-term strategy for scalable, high-performance AI infrastructure that supports model training, inference, and experimentation.

Lead Discovery & Market Research:
Conduct ongoing discovery and market analysis to uncover emerging customer requirements, regulatory trends, and technology advancements. Integrate insights into the product roadmap to ensure relevance and differentiation.

Own & Evolve Product Backlog:
Maintain and prioritize a dynamic product backlog that enables agile development and supports the strategic roadmap. Ensure backlog items reflect customer value, technical feasibility, and compliance requirements.

Framework & Success Metrics:
Build and manage frameworks to track key product success metrics, including cost optimization, feature adoption, risk posture, reliability, and regulatory adherence. Use data-driven insights to inform product decisions and demonstrate value.

  • Drive Cross-Functional Collaboration:
  • Partner with Engineering and other stakeholders to deliver a seamless end-to-end user experience. Foster a culture of customer advocacy and continuous improvement across teams.

Required Qualifications, Capabilities, and Skills

  • 5+ years of experience (or equivalent expertise) in product management, AI/ML infrastructure, or a relevant domain area
  • Advanced knowledge of the product development lifecycle, design thinking, and data analytics for AI platforms
  • Proven ability to lead product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving strategy for long-term sustainability and execution within available resources
  • Strong customer advocacy and ability to translate user needs into actionable product features

Preferred Qualifications, Capabilities, and Skills

  • Demonstrated experience working in a highly matrixed, complex organization
  • Prior experience delivering AI infrastructure products for internal enterprise clients
  • Prior experience with GPU workloads 
  • Prior experience with compute workload scheduling systems
  • Familiarity with regulatory and compliance requirements in financial services
  • Ability to build partnerships with cross-functional teams to deliver comprehensive solutions

Join us to shape the future of AI infrastructure at scale—delivering platforms that empower innovation, drive measurable value, and exceed client expectations.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Product Manager - AI/ML Infrastructure Platforms

Office

Plano, TX, United States

Full Time

October 10, 2025

company logo

JPMorgan Chase & Co.