Software Engineering Senior Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your software engineering expertise and analytical skills to help create vehicles that are as smart as you are.

In This Position...

Ford Motor Company's Ford | Lincoln Service Reservation+ is transforming the automotive service experience for Ford and Lincoln customers and dealers. We're building innovative digital products and services that streamline appointments, enhance remote services, and create a seamless, customer-centric journey. We partner closely with Ford and Lincoln dealerships and various Dealer Management System (DMS) / Service Lane Tool providers. Our team is passionate about using a lean, human-centered approach to solve complex problems.

As a Software Engineering Senior Manager at Ford Motor Company, you will play a key role in transforming the Ford | Lincoln Service Reservation+ platform, enhancing the automotive service experience through cutting-edge digital products. Located in Dearborn, MI (hybrid), this position involves leading and developing engineering talent, executing a critical technical modernization plan from COTS to a modern tech stack, and establishing best practices for software delivery. You will ensure architectural integrity, drive innovation, and foster collaboration to deliver seamless, high-performance solutions."

Based in Dearborn, MI, this is a hybrid position with a required four-day onsite presence each week 

What You'Ll Do...

• Technical Leadership: Build and mentor high-performing engineering teams (3-5), fostering a culture of innovation and collaboration. Lead tech modernization to transition from COTS to modern technology stack.
• Cross-Functional Collaboration: Partner with External SaaS providers, product management, and design teams to deliver exceptional customer experiences.
• Engineering Excellence: Establish and promote best practices in software engineering, including Agile methodologies.
• Talent Acquisition & Development: Recruit, onboard, and develop talented software engineers and engineering leaders.
• Architecture & Design: Provide technical guidance and feedback on product designs and architectures, ensuring scalability, security, and performance.
• Continuous Improvement: Drive improvements in the engineering delivery pipeline, reducing cycle time and enhancing quality.
• Technical Problem Solving: Craft and execute technical modernization plan to migrate to a modern tech stack without impacting business objective. Identify and resolve major technical roadblocks and risks, ensuring successful product delivery. 
• Knowledge Sharing: Foster collaboration and knowledge sharing across multiple product teams.
• OKR Alignment: Partner with product leadership to establish and track key results aligned with business objectives.

You'Ll Have...

• Bachelor’s degree in Computer Science, Computer Engineering, Systems Engineering or equivalent combination of relevant education and experience. 
• 10+ years of software engineering experience (web, mobile, API, or full-stack development). Additional technical skills will include:
• Experience with Agile methodologies and DevOps practices (CI/CD, etc.).
• Experience with building cloud native products on modern technology stacks (e.g., Java, Node.js, Reacjs).
• 5+ years of experience leading and mentoring engineering teams to include strong communication, collaboration, and problem-solving skills.
• Experience with Agile methodologies and DevOps practices (CI/CD, etc.).
• Experience with building cloud native products on modern technology stacks (e.g., Java, Node.js, Reacjs).

Even better, you may have...

• Master’s Degree in Computer Science, Computer Engineering, Systems Engineering or related field
• Post-purchase customer experience in the automotive industry.
• Experience building and maintaining distributed, service-oriented systems.
• Experience with cloud technologies (e.g., AWS, GCP, Azure).

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

• For more information on salary and benefits, click here:
• https://fordcareers.co/LL5SP1
• This position is leadership level 5.
• Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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