Administrative Coordinator, Museum Services

Description

Position Title: Administrative Coordinator, Museum Services

FLSA Classification: Full-Time; Exempt 

The Country Music Hall of Fame® and Museum has an opening for a full-time, exempt administrative coordinator, reporting to the Vice President, Museum Services. 

Company Overview: The Country Music Hall of Fame® and Museum is a nonprofit educational institution located in the heart of downtown Nashville. The museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum collects artifacts and archival materials that illustrate the evolving history and traditions of country music while providing diverse learning opportunities through publications, educational programs, and exhibitions. The core exhibit follows country music from its folk beginnings through its ongoing evolution as a commercial art form. Temporary exhibits examine a broad range of topics, from regional music scenes to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates historic RCA Studio B, where Elvis Presley and many others recorded. In recent years, the museum has welcomed more than a million visitors annually. 

What We Offer for Full-Time Staff: 

• Medical, Dental, Vision, Life Insurance Options
• Competitive Pay
• Paid Vacation and Sick Days
• Paid Holidays (13) and Floating Holidays (2)
• 401(K) with Up to 3% Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness  
• FREE 24/7 Downtown Parking and Transit Benefits
• Continuing Professional Offerings
• Complimentary Museum Admission (For Yourself, Family, and Friends)
• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 
• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
• Opportunities to Attend Exhibit Openings, Concerts and Special Events
• Employee Engagement Activities and Opportunities
• FSA and Dependent Care Options 
• Dog Friendly Work Environment
• Volunteering and Community Engagement Opportunities

Department Overview: The Museum Services Department is responsible for the museum’s collections, exhibitions, public programs, book publications, recording releases, interpretation, and editorial content. 

Position Overview: The Administrative Coordinator, Museum Services will support the Vice President, Museum Services and the Museum Services division in administrative work, including (but not limited to) scheduling and calendar management; departmental and interdepartmental meeting scheduling, tracking, and agenda preparation; VIP scheduling and service; administrating the department’s budget; and office organization. The position frequently will use Microsoft Office products and additional scheduling, project management, and CRM software. This position requires attention to detail, organizational skills, discretion, excellent communication skills, and the ability to work in a fast-paced environment. 

Specific Job Duties:

• Maintain schedule for the VP, Museum Services and schedule meetings (internal and external)
• Manage administration of the department’s annual budgeting process. Lead planning meetings related to the budget, prepare expense reports and purchase orders as needed, and monitor monthly budget reports
• Manage interdepartmental meeting schedule for exhibitions, regular events, and other projects and programming for which the Museum Services division takes lead
• Attend meetings, create agendas and reports, and follow up on action items
• Provide general administrative support
• Collaborate with Museum Services staff to create presentations for educational public programs and employee programs
• Work with other divisions to schedule, greet, and escort artists, donors, vendors, and other guests
• Facilitate communication between VP and Exhibition Services, Editorial, and Collections staff
• Maintain and update exhibition calendars; update sections of the museum’s institutional calendar; monitor ongoing projects using a variety of project management software
• Book travel arrangements
• Other duties as assigned

Requirements

Minimum Requirements:

• Minimum three years of experience in office management or administration
• Bachelor’s degree in complementary field of study
• Proficiency with Microsoft Office products (Outlook, Word, PowerPoint, Excel, Teams)
• Budget management experience 
• Familiarity with the history of country music and key figures within the genre; engagement with contemporary music; familiarity with roles and functions of music industry professionals
• Excellent written and verbal communication skills

Preferred Qualifications:

• Substantive experience working in a museum or other non-profit arts institution
• Proficiency with photo editing, desktop publishing, and customer resource management software
• Experience navigating databases 
• Experience with project management software such as Basecamp and Microsoft Teams

Key Qualifications (Knowledge, Skills & Abilities):

• Strong time management and organizational skills
• Professional demeanor and discretion
• Ability to work both collaboratively and autonomously
• Respect and passion for country music as an art form. A commitment to continually expand knowledge of country music history as well as current music, artists, and events
• Problem-solving skills; ability to identify and execute initiatives that contribute to the museum’s success 
• Understanding and appreciation of the Country Music Hall of Fame and Museum’s mission 

Conditions Of Employment:

• Must be able to work a flexible schedule including occasional weekends and evenings

Notes To Applicant:

The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame® and Museum does not tolerate discrimination or harassment based on any of these characteristics. 

We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-Verify processes, as required for position.

Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application. 

Please upload a resume and cover letter when applying for the position.

Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers