Restoration Branch Manager

Before You Apply

• This isn’t a sit-behind-the-desk kind of gig.
• If you’re looking for predictable, clock-in-clock-out comfort, stop reading.
• If you’re built for speed, ownership, and growth, read on.

Who We Are

We’re Critical Control, a family-owned disaster recovery and restoration company out of California with national reach and explosive growth. We don’t do average. From commercial portfolios to Fortune 500s, we show up when others can’t, and we deliver.
We’re scaling fast, and San Diego is our next frontier.

This branch will start lean: a small, high-output team with massive upside. You’ll be the one leading the charge.

The Mission

• Launch, grow, and lead Critical Control’s San Diego branch from the ground up.
• Own the P&L. Build $1.5M+ in new revenue fast. Deliver best-in-class service every single time.

You’ll have a Lead Tech and Helper to start, but this is your market to build. You’ll be hiring, training, selling, and executing to set the standard for what a Critical Control branch should look like.

What You’Ll Do

Sales & Growth

• Drive branch sales from zero to $3M+ in the first 12 months.
• Personally produce $1.5M in revenue through direct sales and relationship development.
• Prospect, close, and manage key commercial accounts with relentless follow-up.
• Maintain client relationships with an NPS score of 60+.
• Build local market visibility through networking, community engagement, and reputation building.

Leadership

• Hire, develop, and retain a core team that lives our values: Do the right thing. Elevate. Make it happen.
• Lead from the front by motivating, mentoring, and developing your team to perform at a high level.
• Build a culture of accountability, energy, and pride in execution.
• Track key metrics daily including revenue, GP%, DSO, job margins, and performance scorecards.

Operations

• Define and uphold operational excellence standards for every job.
• Write and review estimates for accuracy, margin, and profitability.
• Maintain health and safety compliance and ensure field readiness.
• Source, vet, and manage subcontractors to meet quality and speed standards.
• Oversee project documentation, QA/QC checks, and customer satisfaction.

Project Management

• Be ready to jump in. Early-stage operations will require field involvement.
• Run quality control on active projects and close jobs cleanly and profitably.
• Drive client satisfaction and retention through communication and follow-up.

P&L Ownership

• Own the branch’s financial performance including revenue, gross profit, and expenses.
• Build budgets, manage costs, and hold team members accountable to targets.
• Review weekly financials and KPIs such as DSO, GP, EBITA and course-correct quickly when needed.

Requirements

What You Bring

• Proven experience in restoration, mitigation, or related field services (non-negotiable).
• Track record of building or scaling a branch or division from scratch.
• Strong sales acumen with the ability to find business and close deals.
• Ability to lead small teams while driving results in fast-growth, resource-lean environments.
• Hands-on, “whatever it takes” mentality.
• Systems-minded, financially literate, and operationally disciplined.

You Might Be The One If...

✅ You thrive in startup-mode chaos and see opportunity in every challenge.
✅ You lead by example with sleeves rolled up and full accountability.
✅ You can sell, build, manage, and inspire all before lunch.
✅ You want to build something that lasts: your branch, your team, your legacy.

Don’T Apply If...

❌ You want corporate guardrails and a big team out of the gate.
❌ You think hitting targets is optional.
❌ You wait for direction instead of creating it.
❌ You can’t handle being the face of the business in your market.

Benefits

What You Get

• Autonomy to run your market.
• Rapid growth opportunity with room to expand your team and territory.
• Team culture built on execution, integrity, and ownership.
• Competitive pay, bonus upside, company vehicle, and full benefits (medical, dental, vision).
• Healthy profit sharing from branch success

Support from a fast-moving leadership team who’s been in your shoes.