CRM Marketing Coordinator

Description

At Spartronics, we design, engineer, and manufacture complex electronic and electromechanical products that power industries where precision and reliability matter most — including aerospace, defense, medical, and industrial markets.  Our Fairport, NY Corporate headquarters is home to a collaborative and innovative team focused on driving excellence through technology, data, and customer connection. As part of our growing organization, you’ll help support our mission to deliver world-class products and services while strengthening our relationships with customers and communities around the world.

• Career Opportunity- CRM Marketing Coordinator
• Reports to: Marketing Manager
• Works on-site in Fairport, NYDepartment: Marketing

Position Overview

The CRM Marketing Coordinator plays a key role in maintaining and optimizing Spartronics’ Customer Relationship Management (CRM) system, Salesforce.  This individual will collaborate with multiple departments to ensure data integrity, streamline business processes, and empower teams through effective system use, analytics, and training.

We’re looking for a CRM Coordinator to help us enhance how we manage customer relationships and business insights. This position bridges technology and business—perfect for someone who loves using data-driven insights to improve efficiency and strengthen customer engagement.

Key Responsibilities:

Data Management

• Maintain data accuracy and integrity within the CRM.
• Conduct regular audits and lead data cleansing initiatives.
• Implement data quality standards across teams.

System Administration

• Manage user accounts, roles, and access permissions.
• Configure and customize CRM features to enhance user experience.
• Partner with IT to ensure optimal system performance.

Training And Support

• Develop and deliver user training programs.
• Provide ongoing troubleshooting and user assistance.
• Create clear, user-friendly documentation.

Process Optimization

• Identify opportunities to streamline workflows using CRM tools.
• Implement automation and efficiency improvements.
• Support adoption of best practices across departments.

Reporting And Analytics

• Design and maintain dashboards and reports.
• Analyze CRM data to identify trends and business opportunities.
• Deliver actionable insights to sales, marketing, and leadership teams.

Cross-Functional Collaboration

• Partner with sales, marketing, and customer service to align CRM processes with business objectives.
• Support integration of CRM with other enterprise systems.

Requirements

Preferred Background

• Bachelor’s degree in Business Administration, Marketing, Communications, Information Systems, or a related field preferred.
• 1–3 years of experience in CRM administration, data management, or business operations (preferred but not required).
• Preferred Certification- Salesforce Administrator. We will consider candidates without a certification but the hired person must become certified within the first 4 months of employment.  
• Familiarity with data visualization tools and workflow automation.
• Strong understanding of CRM principles and best practices.
• Experience with CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot.
• Exceptional written and verbal communication skills
• Strong analytical skills and the ability to translate data into insights.
• Proficiency in managing multiple priorities in a dynamic environment.
• A proactive, customer-focused mindset and attention to detail.

The Ideal Candidate is a detail-oriented, analytical problem solver with a passion for technology and collaboration. Have the ability to translate business needs into practical CRM solutions that drive results.

• Recent graduates ready to build a career in business technology.
• Professionals in customer service, marketing, or sales seeking a more data-driven role.
• Individuals who love organizing systems, improving processes, and helping teams succeed.
• Analytical thinkers who enjoy collaborating across departments.

Due to ITAR regulations all applicants must be a US Citizen,  Permanent Resident, or Green Card Holder. We can not provide Visa sponsorships. 

Our Company Benefits-

• Health and Wellness:
• Medical insurance plans - options include: 1 PPO plan and 2 High Deductible Health Plans (HDHP) with a Health Savings Account (HSA)
• Dental insurance plans - options include: a Standard plan and a Buy-up plan which includes adult orthodontia
• Vision Insurance
• Flexible Savings Accounts (FSA) – options include: Medical, Dependent Care, and Limited Purpose (dental and vision only)
• Employee Assistance Program
• Wellness program
• Time Off:
• Paid time off (PTO)
• Holiday Pay
• Retirement Planning:
• 401(k) plan
• Employer matching contributions (50% to every dollar up to 6%)
• Financial Security:
• Life and Accidental Death & Dismemberment Insurance (company paid) at 1-times your annual salary, with options to increase coverage amounts
• Basic Short-Term and Long-Term Disability insurance (company paid), with the options to increase coverage amounts
• Voluntary Accident, Critical Illness, Hospital Indemnity, and Legal Insurance plans at a group discount
• Professional Development:
• Tuition Reimbursement
• Training and development programs
• Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding
• Medical insurance plans - options include: 1 PPO plan and 2 High Deductible Health Plans (HDHP) with a Health Savings Account (HSA)
• Dental insurance plans - options include: a Standard plan and a Buy-up plan which includes adult orthodontia
• Vision Insurance
• Flexible Savings Accounts (FSA) – options include: Medical, Dependent Care, and Limited Purpose (dental and vision only)
• Employee Assistance Program
• Wellness program
• Paid time off (PTO)
• Holiday Pay
• 401(k) plan
• Employer matching contributions (50% to every dollar up to 6%)
• Life and Accidental Death & Dismemberment Insurance (company paid) at 1-times your annual salary, with options to increase coverage amounts
• Basic Short-Term and Long-Term Disability insurance (company paid), with the options to increase coverage amounts
• Voluntary Accident, Critical Illness, Hospital Indemnity, and Legal Insurance plans at a group discount
• Tuition Reimbursement
• Training and development programs
• Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding

Join Spartronics

If you’re ready to combine your technical skills and business insight to make a tangible impact, we’d love to hear from you. Apply today and help shape the way Spartronics connects with its customers.