Account Manager/Inside Sales Coordinator

Description

Job Overview
We are seeking a motivated and detail-oriented Account Manager/Inside Sales Coordinator to join our dynamic team. The ideal candidate will play a crucial role in supporting our account management efforts, ensuring client satisfaction, and driving business development initiatives. This position requires strong communication skills and the ability to manage multiple tasks effectively while fostering relationships with clients.

Duties

• Reads correspondence from customers daily.
• Confers with operations department to ascertain feasibility of designing and special equipment.
• Confers with production personnel to determine feasibility and to obtain estimate of cost and production time.
• Corresponds with customer to inform of production progress and costs.
• Enters specifications of tubing required by customers into the computer for the generation of work orders.
• Responsible for the initiation and facilitation of Advanced Quality Planning (AQP) process.
• Travels occasionally to visit customers  or talks with customers by phone.
• Quotes prices and prepares sales contracts for orders obtained.
• Confers date of delivery to customer, based on knowledge of own firm’s production and delivery schedules.

Requirements

Requirements:

• Experience with office computer software required, including demonstrated experience with Microsoft Office Suite software packages such as: Outlook, Word, and Excel
• Effective analytical skills
• Effective verbal and written communication
• Effective interpersonal and customer service skills
• Effective organizational and prioritization skills
• Ability to be detail-oriented
• Ability to operate a variety of standard business machines such as: computer, keyboard, calculator, fax, and photocopier
• Ability to read and interpret documents.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply basic mathematical concepts and apply concepts such as fractions, ratios, percentages, and proportions to practical situations. Basic knowledge of statistics
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Experience

• Experience and knowledge of Metals and Manufacturing is preferred.
• Proven experience in account management or a related field is preferred.
• Strong negotiation skills with a track record of successful contract discussions.
• Proficiency in using ERP software for account management.
• Excellent communication skills, both verbal and written, to effectively interact with clients and team members.
• Strong analytical skills to assess market data and client needs effectively.
• Candidates should be enthusiastic about contributing to our team's success while developing their professional skills within a supportive environment.

Required Education:· Associate’s degree (AA) or equivalent from two-year College or Technical School; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Work Environment:· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.