Transformation Manager, Delivery Assurance Specialist

Location: London 

Hybrid work, 3 days together in the office 2 wherever to suit you 

Why This Job Matters

The Assurance & Stage Gate Specialist plays a critical role in ensuring the successful delivery of our transformation portfolio by providing a first line, independent assurance and rigorous stage gate review capability. This role ensures that projects adhere to governance standards, deliver expected value, and mitigate potential risks proactively. By embedding a robust, data-driven assurance framework and integrating it into the planning and delivery cycles, the specialist drives accountability and enables early identification of issues, ensuring transformation efforts deliver measurable value and remain aligned with current and future strategic goals. This is a critical enabling role, providing independent oversight and driving continuous improvement across the programme.

What You’Ll Be Doing

• Lead the development and implementation of a data-driven assurance framework, leveraging advanced analytics and visualisation tools (e.g., Power BI, Tableau) to provide comprehensive insights into programme performance and risk.
• Conduct proactive, risk-based assurance reviews across all stages of the project lifecycle, identifying and escalating potential issues early to prevent delays and cost overruns.
• Conduct rigorous assurance reviews at each stage gate, producing concise executive summaries that highlight key findings, risks, and opportunities for improvement, ensuring programme/ project readiness for stage advancement and alignment with governance standards.
• Champion a culture of continuous improvement, identifying and implementing best practices in assurance methodologies and tools to enhance efficiency and effectiveness.
• Mentor and coach junior team members, fostering a high-performing team culture focused on quality assurance and risk mitigation.
• Develop and maintain a comprehensive library of assurance templates, tools, and best practices, accessible to all programme teams.
• Collaborate with stakeholders across various departments to ensure alignment on assurance methodologies and reporting.

Skills And Experience

• Deep understanding of project management methodologies (Agile, Waterfall, Hybrid) and assurance frameworks (e.g., ISO 9001, COBIT).
• Proven ability to lead and deliver complex assurance projects, managing multiple stakeholders and competing priorities.
• Excellent communication and presentation skills, capable of tailoring information to diverse audiences (technical and non-technical).
• Transformation skillset, with the ability to implement frameworks and approaches in an evolving portfolio environment.
• Strong analytical and problem-solving skills, with the ability to identify root causes and develop effective mitigation strategies.
• Advanced knowledge of risk management principles and techniques, including qualitative and quantitative risk assessments approaching stage gates.
• Experience in developing and implementing continuous improvement plans, driving efficiency and effectiveness across assurance frameworks and stage gate criteria for Technology-enabled delivery Programmes (e.g. ITIL)
• Comprehensive understanding of stage gate methodologies and their application in ensuring project success and compliance with governance standards. 

Experience you would be expected to have 

• Extensive experience in leading and delivering complex assurance projects within large-scale and technology-enabled transformation programmes. 
• Experience in developing and implementing data-driven assurance frameworks, leveraging advanced analytics and visualisation tools.
• Track record of mentoring and coaching junior team members, fostering a high-performing team culture.
• Experience working with senior stakeholders and Executive teams, effectively communicating complex information and influencing decision-making.
• Proven ability to adapt assurance methodologies to different project contexts and organisational requirements.
• Experience in developing and implementing continuous improvement plans, driving efficiency and effectiveness.
• Experience with different assurance frameworks and methodologies. 

Benefits

•    10% on target bonus 
•    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•    From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•    Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•    25 days annual leave (not including bank holidays), increasing with service
•    24/7 private virtual GP appointments for UK colleagues
•    2 weeks carer’s leave 
•    World-class training and development opportunities
•    Option to join BT Shares Saving schemes.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don'T Meet Every Single Requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.