Outbound Sales Specialist

Company Description

About Seek

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

About the Role
The Business Development Manager is pivotal in driving SEEK’s client reactivation strategies, rebuilding long-term relationships, and ensuring account success. You’ll manage a portfolio of ~500 accounts, including SMEs, corporate clients, and previously churned users, leveraging consultative door-to-door sales to uncover business opportunities. Reporting to the Senior Sales Manager, you will ensure clients’ hiring successes by providing tailored solutions, monitoring sales pipelines, and collaborating closely with cross-functional teams to drive retention and revenue growth.

Success in this role means positioning SEEK as an indispensable solutions partner for hiring while revolutionizing client engagement and achieving quarterly targets.

Key Responsibilities

• Reengage Churned Accounts: Actively pursue and win back previously churned customers to rebuild trust and value.
• Lead Door-to-Door Client Visits: Conduct on-site visits to engage SMEs and corporate clients, uncover needs, and provide solutions.
• Tailor Recovery Plans: Use insights to develop reactivation plans customized for each territory and sales performance goal.
• Drive Account Optimization: Monitor and improve account activity, ensuring SEEK’s tools are integrated effectively to meet client hiring needs.
• Collaborate on Strategic Campaigns: Partner with marketing, customer experience, and product teams to reinforce win-back strategies that maximize outcomes.
• Analyze Churn and Trends: Develop actionable insights from customer data to improve recovery rates and inform sales practices.
• Training & Consultation: Share hiring tool strategies with clients to improve their talent acquisition performance.
• Pipeline Accountability: Track daily activity using CRM tools and ensure consistent updates on the status of churned accounts.

Qualifications

What We’Re Looking For:

• Diploma or Bachelor’s Degree in any field
• 3–5 years of B2B sales experience and proven success in reactivating accounts
• Proficiency in consultative, solution-based selling approaches
• Strong analytical skills to identify trends and achieve data-driven strategies
• Exceptional communication and interpersonal skills for engagement
• Willingness to conduct regular travel for door-to-door client visits

Additional Information

Why Join Us?

• 💼 Purpose-Driven Work:
• Be a part of shaping SEEK’s long-term strategic goals by connecting businesses to groundbreaking solutions.
• 🤝 Impactful Relationships:
• Work with high-profile marquee brands and fast-growing innovators to create lasting impact.
• 🌟 Culture of Excellence:
• Collaborate with passionate, high-performing teams in an innovation-focused environment.
• Ready to Make an Impact?
• This is more than a job – it’s an opportunity to redefine how we partner with businesses to achieve remarkable outcomes.