Warehouse Accounts Receivable Specialist

Company Description

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’S What Drives Us:

• People First – We lead with care, connection, and respect.
• Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
• Safety – Built into every move we make.
• Results – High standards. Real outcomes.
• Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role.

Job Description

The Warehouse Division Accounts Receivable (AR) Specialist is responsible for managing warehouse billing processes, ensuring the timely collection of customer payments, and maintaining accurate records of all transactions. The role involves collaborating with internal teams such as operations and sales to resolve payment issues and ensure smooth billing. A key part of the role is building and maintaining strong relationships with customers to facilitate timely payments while adhering to company standards and customer-specific requirements.

Shift

•  Full-time, Monday–Friday standard business hours

Key Responsibilities

Billing & Documentation:

• Review and process billing for customer accounts, ensuring all required documentation is present, accurate, and timely (e.g., invoices, customer required documentation, etc.).
• Upload source documents into relevant customer portals and maintain detailed records of transactions.

Collections:

• Monitor accounts receivable aging reports and follow up with customers regarding past due invoices.
• Address payment discrepancies and work with internal teams (e.g., operations and account management) to resolve any issues related to billing and documentation.

Customer Interaction:

• Communicate with customers via phone and email to address billing inquiries, resolve payment issues, and follow up on outstanding payments.
• Provide high-quality customer service by addressing customer needs and ensuring they have a positive experience with the company.

Reporting:

• Prepare, submit, and present AR reports, tracking collections and payment statuses.
• Update and maintain customer records in accounting software (e.g., McLeod), including payment terms and account details.

Administrative Duties:

• Scan and organize incoming paperwork, manage imaging of documents, and ensure all files are properly archived.
• Process write-offs, credit memos, and adjustments as needed in collaboration with operations teams.
• Partner with Warehouse Site Manager to identify opportunities to improve efficiencies and quality with the goal of enhancing customer satisfaction.

Work Environment: Fast-paced, team-oriented logistics office setting. Frequent use of computer systems, email, and phone communication.

Qualifications

Education & Qualifications

• High school diploma or equivalent required.
• Relevant experience in accounts receivable, billing, or data entry is preferred.
• Experience in transportation, logistics, and/or warehouse industries is a plus but not required.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Familiarity with accounting and ERP systems such as McLeod is advantageous.
• Strong communication skills for engaging with both customers and internal teams.
• Ability to build and maintain professional relationships with customers to ensure timely payment of invoices.

Additional Information

Pay/Benefits/Perks

• $22 - $24 Hourly
• Accrue up to five days PTO in first year
• Two weeks vacation plus one week PTO accrue on first anniversary
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.