Human Resources Coordinator

About Prepass

PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.

That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.

About The Role

We’re looking for an HR Coordinator to join the HR Team! This is a full-time, onsite position located at our downtown Phoenix office. 75% of the position will consist of providing administrative support to the HR Team. 25% of the position will require general office support. This is an ideal role for someone that wants to get more HR experience, coaching and development.

Essential Responsibilities

75% Hr Support

Onboarding New Hires

• Submit to IT new hire tickets in the applicable system.
• Ensure all new hire documents are completed and submitted in a timely manner. Follow-up with candidates to provide support and escalate questions, issues when appropriate.
• Ensure all new hires submit a photo, upload photo.
• Onboarding employees in the Phoenix office: Issue parking garage, office, and elevator badges, submit parking garage applications, and prepare name plates.
• Prepare names plates, when applicable.
• Submit parking garage applications.

Offboarding Activities

• Submit to IT offboarding tickets in the appliable system.
• Oversee badge deactivation and reassignments.

Hr Administrative Support

• Assist with filing documents.
• Complete first draft of unemployment claim responses, Employment and Medical Verifications.
• Distribute HR mail to the appropriate individual.
• Assist with documentation preparation for training, meetings, open enrollment.

Recruiting Support

• Assist hiring managers with scheduling interviews in the Applicant Tracking System.
• Upon request from Recruiter, respond to candidate inquiries.
• Support Recruiter with recruiting efforts for specific roles, to include resume screening and phone screens.
• Update the Applicant Tracking System upon request.

Culture-Related Activities & Support

• Assist with logistics for employee events (room setup/clean up, material preparation i.e., for All-Hands meetings and offsite events.
• Coordinate logistics for employee gatherings (e.g., bagels, Friday lunches)
• Prepare visuals for the lobby monitor.
• Prepare the quarterly newsletter.
• Support employee engagement initiatives and office celebrations.

25% General Office Support

Front Desk & Office Operations

• Greet visitors, issue guest badges, and validate parking.
• Answer and route incoming calls to appropriate team members.
• Sort and distribute mail; manage shipping requests via USPS, UPS, and FedEx.
• Maintain inventory of office supplies, snacks, and beverages.
• Perform light cleaning of common areas and kitchens.
• Submit and track facility service requests via online ticketing portal.
• Manage suite, elevator, and parking access using OpenPath.
• Create and escalate IT support tickets in HelpDesk system.

Requirements

Qualifications

• Associate’s or bachelor’s degree in Human Resources or related field OR 1 year of experience supporting HR or recruiting.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook).
• Detail-oriented with the ability to easily manage multiple priorities.
• Friendly and professional demeanor with a strong sense of initiative.

Desired Characteristics

• Proactive problem-solver with a service-oriented mindset.
• Ability to build trust with candidates, employees across the company.
• Ability to take ownership of their role and responsibilities.
• Creative thinker with a passion for improving the employee experience.

Benefits

How We Will Take Care Of You

• Robust benefit package that includes medical, dental, and vision that start on date of hire.
• Paid Time Off, to include vacation, sick, holidays, and floating holidays.
• 401(k) plan with employer match.
• Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
• Tuition Reimbursement Program.
• Voluntary benefits, to include but not limited to Legal and Pet Discounts.
• Employee Assistance Program (available at no cost to you).
• Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
• Community Give-Back initiatives.
• Culture that focuses on employee development initiatives.