Senior Fraud Specialist

At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom - for our members and for you.

We are looking for a Senior Fraud Specialist to join our team at our East Orlando Support Center. This position will focus on fraud determinations, deeper investigations, QC, and larger, complex project, as well as acting as the law enforcement liaison which includes court appearances, interviewing, and report writing. 

Your Role In Our Mission:

• Maintain daily reports of restricted accounts and fraud saves.
• Review reports for suspect or fraudulent transactions and make decision to take appropriate action as needed. Maintain spreadsheets or system for notes to document action. Notify Manager for escalated situations, trends, or events.
• Research, review, decision and prepare suspicious activity reports (SARs) as required by FINCEN.
• Recommend placing holds, releases, terminating accounts, reporting, investigating to include interviewing members as needed.
• Perform new member account reviews in effort to identify and thwart suspicious and fraudulent activity. Work to recover losses caused by fraudulent activity.
• Work with Law Enforcement on case presentations, evidence handling and court appearances.
• Review Dormant Account activity related to internal employees.
• Assists all crew with incoming questions, concerns, and reporting of fraudulent or suspicious accounts.
• Responsible for Hold Harmless Letter processing and determinations.
• Attend local fraud meetings or other industry standard fraud training to maintain certifications.
• Maintains and or presents general corporate fraud training program.

What Makes You a Great Fit:

• Minimum of 5 years experience in:
• Law enforcement experience in financial crimes or financial institution investigations at a senior or manager level.
• SQL experience preferred along with advanced interview skills.
• One of the following preferred:
• CFE, CFCI, CFS, CCFC, CAMS, WZ certification OR willingness to obtain a certification in 90 days.
• Law enforcement experience in financial crimes or financial institution investigations at a senior or manager level.
• SQL experience preferred along with advanced interview skills.
• CFE, CFCI, CFS, CCFC, CAMS, WZ certification OR willingness to obtain a certification in 90 days.
• A Culture of Care and Reward:
• You give your best, and we give back with a comprehensive and meaningful rewards package:
• Enjoy 11 paid holidays and generous paid time off to recharge and reset
• Build your future with a 6% 401(k) match
• Receive a $700 annual contribution to your Health Savings Account
• Access our comprehensive maternity leave program to support growing families
• Stay covered with medical, dental, vision, disability, and life insurance
• Grow your career through leadership development, tuition assistance, and advancement opportunities
• Earn rewards for financial wellness through our Debt Free Club and Dave Ramsey’s SmartDollar program
• Thrive in a purpose-driven, people-first culture where your impact matters

This is more than your next job. It’s your next step in changing lives; starting with your own!

About FAIRWINDS Credit Union
At FAIRWINDS Credit Union, Financial Freedom Happens Here. Headquartered in Orlando and proudly serving members for over 70 years, our mission - changing members’ lives on the journey to Financial Freedom - drives everything we do, with a clear vision: Members financially free. Through The FAIRWINDS Way, we champion a culture of integrity, accountability, and teamwork, and we’re nationally endorsed by The Dave Ramsey Show as a trusted provider of financial wellness. Recognized as one of Forbes’ 2024 Best-in-State Credit Unions and one of Orlando Business Journal’s Best Places to Work, FAIRWINDS is a top workplace where your purpose matters and your growth is supported every step of the way!