Assisted Living Executive Director

Help us Build a Thriving New England!

Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.

Work Location/Program Overview:

Reporting to the Vice President of Senior Living Operations, the Director is responsible for leading the day-to-day operations of the three individual housing entities (Lutheran Assisted Living of Middletown, Lutheran Housing Corporation of Middletown, and Luther Manor) that comprise Luther Ridge at Middletown, which includes full P&L responsibility with a budget of $3.3 million annually.

Position Overview:

The Director plans, implements, and evaluates all aspects of operations. He/she recruits and trains team members, has a direct supervisory responsibility for team members in order to create and maintain a highly functioning team environment, maintains high customer satisfaction, and ensures a quality-oriented workforce. The Director complies with all local, state, and federal regulations, and focuses on creating a safe working and living environment for both residents and employees.

Here’S What We’Re Looking For:

• A Bachelor’s degree in business administration, healthcare administration, or related subject is required. Master’s degree strongly preferred.
• Three (3) to five (5) years of experience in senior living operations management with demonstrated success in meeting financial, quality and occupancy goals.
• Demonstrated success in operating or maintaining a quality, customer service workforce.
• Experience in recruiting and training others.
• Understanding of facilities management and basic building systems.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.
• Proficient computer and Microsoft Office skills to satisfactorily complete administrative duties.
• Possess valid driver’s license and ready access to a vehicle.
• 24/7 availability to respond to facility emergencies and to meet the needs of residents and prospective residents required.
• Knowledge of local, state and federal regulations pertaining to resident care and services required.
• Strong interpersonal skills and professional demeanor required.
• Ability to read, write and communicate effectively in English required

Here’s why you should join us:

We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.

Ascentria offers the following employee benefits:

• High quality/affordable health, dental, and vision insurance to support your overall wellness
• Flexible Spending Account to help manage eligible expenses
• A 403(b) retirement plan with employer match
• A full-service Employee Assistance Program with many free and accessible services and supports
• Generous tuition reimbursement to invest in your professional growth and development
• Paid time off which increases as your tenure grows and holidays for work-life balance
• A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected

When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.

Transform lives and communities with Ascentria Care Alliance.  Apply today to be a part of our mission-driven Team