Senior Software Engineer - Conversational AI (TypeScript)

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The Work

This role is for a visionary Software Engineer who thrives on autonomy and wants to make a measurable impact. We're looking for an engineer who is not just a great coder but a true owner of their work. You will lead the design, development, and deployment of Node.js microservices, their tooling, and modules, all while pushing the boundaries of what's possible in conversational AI. You'll work on systems where precision, low latency, and scalability are non-negotiable. Your role is not just to build, but to architect solutions that will redefine how businesses communicate with their customers. 

Since all our product teams are self-reliant, at some point you will work on some features that also require front-end and infrastructure work. The exact amount will vary depending on the projects the team undertakes.

The Team

While our processes are optimized for remote collaboration, we do require a 4-hour overlap from 9 AM to 1 PM Pacific Time (PT) which is 7 PM to 11 PM Eastern European Summer Time (CEST) for real-time communication. This ensures seamless teamwork despite the distance.

You will be joining Team Synapse, which uses the latest technologies, including Node.js, TypeScript, and k8s, to build services that deliver our Conversational AI technology. All software engineers on the team report to a dedicated Engineering Manager, and our work is driven by a Product Roadmap. The team operates with a high degree of autonomy; projects are planned, led, and executed directly by our engineers. 

Our Tech Stack

• Backend: Typescript, Node.js, Python microservices
• Infrastructure: AWS, Kubernetes (AWS EKS), Nginx, Terraform
• Persistence: PostgreSQL, Redis
• CI/CD: GitHub Actions, Jenkins

Additionally, Engineering teams at Glia use:

• Backend: Python, Elixir, and Ruby
• Frontend: Javascript and React.js
• Native mobile SDKs: Java, Kotlin and Swift

Note: We are constantly evolving our tech stack to ensure the usage of the right tools for specific needs, and you will be part of the process of choosing new technologies.

Responsibilities

• Lead the design, development, and deployment of complex software solutions
• Collaborate with cross-functional teams to define, design, and ship new features
• Maintain and improve existing codebases, identifying areas for enhancements
• Mentor junior software engineers, providing guidance and support through code reviews, design discussions, and troubleshooting sessions
• Stay updated on new technologies and propose ways to incorporate them into future projects

Candidate Requirements

• 5+ years of experience as a Software Engineer
• Great team player contributing to create good team culture
• Experience with TypeScript, Node.js, Express, and other related technologies
• Strong experience with REST API design and implementation
• Results-oriented with a high attention to detail and quality
• Strong organizational and planning skills
• Self-starter with the energy, drive and determination to accomplish goals
• Proficient verbal and technical writing skills

We are always curious and hungry for knowledge here at Glia. Even if you don’t meet all of the requirements exactly, we encourage you to apply as long as you are passionate about mastering your craft and developing your skills.

*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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