Fraud Risk Manager

About Ur

UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.

Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.

We're looking for a Fraud Risk Lead to design and run UR's fraud prevention program—spanning monitoring, investigations, chargebacks, and strategy. This is a hands-on role with room to scale into leadership as UR grows.

Responsibilities

• Fraud Monitoring & Detection
• Oversee real-time monitoring of payment and card transactions.
• Investigate suspicious activity, escalate cases, and identify fraud patterns.
• Develop and fine-tune fraud detection rules in collaboration with product and engineering teams.
• Case Management & Recovery
• Lead dispute and chargeback processes with card networks, banks, and customers.
• Optimize recovery workflows to minimize fraud losses.
• Maintain documentation and audit trails for regulatory compliance.
• Fraud Strategy & Prevention
• Build and implement UR's fraud prevention framework and governance model.
• Partner with product/tech teams to deploy advanced monitoring tools and machine learning models.
• Balance customer experience with fraud mitigation, ensuring frictionless payments.
• Stakeholder Management & Reporting
• Deliver fraud risk reports, trends, and insights to management and regulators.
• Train operations, customer support, and compliance teams on fraud risk practices.
• Act as the subject matter expert for fraud-related policies and controls.
• Oversee real-time monitoring of payment and card transactions.
• Investigate suspicious activity, escalate cases, and identify fraud patterns.
• Develop and fine-tune fraud detection rules in collaboration with product and engineering teams.
• Lead dispute and chargeback processes with card networks, banks, and customers.
• Optimize recovery workflows to minimize fraud losses.
• Maintain documentation and audit trails for regulatory compliance.
• Build and implement UR's fraud prevention framework and governance model.
• Partner with product/tech teams to deploy advanced monitoring tools and machine learning models.
• Balance customer experience with fraud mitigation, ensuring frictionless payments.
• Deliver fraud risk reports, trends, and insights to management and regulators.
• Train operations, customer support, and compliance teams on fraud risk practices.
• Act as the subject matter expert for fraud-related policies and controls.

What We'Re Looking For

• 4–7 years of experience in fraud risk, payments risk, or compliance (fintech, digital banking, or card/payments industry).
• Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements.
• Strong analytical and problem-solving skills; able to work with large data sets and detection tools.
• Comfortable working in a fast-paced, high-growth fintech or startup environment.
• Excellent communication and stakeholder management skills.
• Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements.
• Strong analytical and problem-solving skills; able to work with large data sets and detection tools.
• Comfortable working in a fast-paced, high-growth fintech or startup environment.
• Excellent communication and stakeholder management skills.