Shift Leader - 4334

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.  

Essential Job Functions:

1. Provides leadership support to the Manager on Duty (MOD). 
2. Maintains high standards of customer service during high-volume, fast-paced operations.
3. Communicates clearly and positively with management and team members. 
4. Greets customers in person or via phone and takes order professionally and promptly.
5. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials. 
6. Helps support shift management. 
7. Communicates daily job assignments on each shift. 
8. Oversees pre-close functions while ensuring service and food quality standards are maintained.
9. Front of the House (FOH): Oversees cash management duties. Counts down registers, tracks cash and coupons for accountability. Processes daily report(s). 
10. Back of the House (BOH): Adheres to all waste tracking procedures and adheres to all food and labor cost best practices. 

Company Wide Responsibilities:

Qualifications

All your information will be

• To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
• Ability to pass applicable Company background checks. 
• Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
• Superb ability to multi-task
• Ability to function in a dynamic, fasted paced environment
• Ability to adjust to changing priorities
• Ability to enter orders using a computer keyboard or touch screen
• Ability to take orders over the counter or phone
• Ability to work independently and as part of a team
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
• Ability to lead the team on duty! 

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.