Product Manager - iwocaPay

Product Manager - Iwocapay

Hybrid in London, United Kingdom

We’re looking for a Product Manager to join our iwocaPay team.

iwocaPay provides trade credit and Buy-Now-Pay-Later (BNPL) solutions to businesses. The team works with hundreds of sellers to help thousands of buyers manage their cash flow, increase their purchasing power, and operate with flexibility.

We want a Product Manager who acts like an owner: someone who has both the freedom and skill to diagnose problems, identify improvements, and collaborate with cross functional teams that will help make your vision a reality.

The Company

Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics – they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses.

Our impact speaks for itself: we've provided billions in funding to more than 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve.

We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether a business is managing cash flow or seizing unexpected opportunities, we ensure they get the funds they need – often within minutes.

The Team

The iwocaPay team runs like an independent start-up within iwoca. We build trade credit and Buy-Now-Pay-Later (BNPL) solutions. Our work helps thousands of buyers manage their cash flow while also supporting hundreds of small businesses to both offer flexible payment options and get paid faster. To do this, we’re organised into four squads, each focused on a different stage of the customer journey.

We are now looking for a Product Manager to lead our Seller Activation squad, the team responsible for the crucial moment when a prospective seller first engages with iwocaPay all the way through to their first transaction. iwocaPay sellers come from multiple channels, including inbound sign-ups, outbound sales, and cross-sells from existing iwoca customers. The squad's goal is to design and build a common core of technology, capable of delivering tailored onboarding experiences that work for all our sellers’ varied needs.

The Role

As a Product Manager for the Seller Activation squad, you will shape and optimise the end-to-end experience that turns curious sellers into active iwocaPay users. You’ll own the entire activation journey, from how we first present the product to new sellers to how they integrate it into their sales channels, whether through e-commerce platforms, invoices, or in-store payments.

You’ll partner with a data and analytics lead, a data analyst, a tech lead, and a developer. You will also partner with the commercial sales team to understand sellers’ needs, their systems, and their processes. Your core mission will be to design and deliver solutions that make activation seamless, helping sellers to realise value from iwocaPay as quickly as possible.

Impact And Ownership

• Lead the end-to-end development and delivery of the Seller Activation roadmap, with a focus on identifying and prioritising improvements to the seller onboarding experience.
• Partner with your squad’s data analyst to uncover and evaluate new opportunities and to monitor feature performance after launch.
• Work with tech, design, and product marketing to deliver timely, high-quality improvements.

Collaboration And Influence

• Become an expert on our sellers by conducting discovery sessions to deeply understand their workflows and pain points.
• Partner with the sales and commercial teams to stay ahead of evolving seller needs, joining seller calls to capture feedback and ensuring a smooth, high-quality onboarding experience.
• Collaborate with sales and marketing to refine how we present iwocaPay to prospective sellers, ensuring our onboarding experience resonates.

Growth And Development

• Become a subject matter expert on iwocaPay integrations and best practices to ensure they remain stable and reliable.
• Own a key business metric that directly impacts iwocaPay’s success, working through others to drive its performance.

The Requirements

We look for people that are smart, humble, motivated, and who are always looking to improve.

Essential:

• Proven ability to analyse and interpret data to provide insights and support decision-making.
• Experience in a product or strategy role, with a strong focus on understanding customer needs and identifying opportunities to solve their problems.
• An understanding of API or third-party integrations. You should be comfortable guiding technical discussions, making trade-off decisions, and advocating for a great seller experience.
• Confidence representing a product when speaking with external customers and stakeholders.

Bonus:

• Familiarity with software-as-a-service (SaaS) products, particularly in the context of business operations.
• Demonstrated experience using HubSpot for marketing, sales, or service activities.
• Practical experience with e-commerce plugins and integrations, such as Shopify, WooCommerce, or Magento.

The Salary

We expect to pay from £60,000—£85,000 for this role. But, we’re open minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.

The Culture

At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services.

The Offices

We put a lot of effort into making iwoca a great place to work:

• Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.
• Events and clubs, like bingo, comedy nights, football, etc.

The Benefits

• Flexible Working Hours.

• Medical insurance from Vitality, including discounted gym membership.
• A private GP service (separate from Vitality) for you, your partner, and your dependents.
• 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
• A one-month, fully paid sabbatical after four years.
• Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.
• 3% Pension contributions on total earnings.
• An employee equity incentive scheme.
• Generous parental leave and a nursery tax benefit scheme to help you save money.
• Electric car scheme and cycle to work scheme.
• Two company retreats a year: we’ve been to France, Italy, Spain, and further afield.

And to make sure we all keep learning, we offer:

• A learning and development budget for everyone.
• Company-wide talks with internal and external speakers.
• Access to learning platforms like Treehouse.