Block Clerk - ADESA Long Island

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role And Team

• Reporting to the General Manager or designated manager, the block clerk enters sale information for in-lane and/or on-line LiveBlock transactions (including price, bid badge number, if-bids, and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system.  Corrections to be documented on the appropriate form when an error is made.  Must know, practice, and ensure company policies and procedures and state or federal laws are always followed.

Responsibilities

Provide Excellent Customer Service:

• Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions.
• Maintain a professional appearance, orderly work environment and friendly disposition by greeting others. 
• Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences. 

Record The Sale:

• Review pre-populated AMS data.   Enter any missing or modified announcements the dealer or auctioneer announce as requested. 
• Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids.  
• Ensure accurate recording of the sale price and bidder numbers are entered. 
• Document any corrections on the appropriate form when an error is made and turn into Manager.
• Review pre-populated AMS data.   Enter any missing or modified announcements the dealer or auctioneer announce as requested. 
• Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids.  
• Ensure accurate recording of the sale price and bidder numbers are entered. 
• Document any corrections on the appropriate form when an error is made and turn into Manager.

Other:

• Maintain a good flow of communication with the auctioneer and dealer representative.
• Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures.
• Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety.  Advise Facilities of all breakdown and maintenance needs immediately.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incident to the Manager. 
• Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun. 
• Maintain a good flow of communication with the auctioneer and dealer representative.
• Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures.
• Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety.  Advise Facilities of all breakdown and maintenance needs immediately.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incident to the Manager. 
• Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun. 

Qualifications:

• High School Diploma or GED preferred.
• One (1) year of clerical experience with basic computer skills and date entry skills required.
• Accurate typing skills and ability to multitask.
• Comfortable being in all temperatures

Physical Requirements And Working Conditions:

The physical activity requirement of the position is Light to Medium Physical Work. 

• Constant – standing, watching, touching, or fingering, listening, talking, reaching
• Frequent – walking, feeling, grasping, pushing, pulling, kneeling, stooping, crouching, lifting
• Occasional – climbing, balancing, crawling
• Potential – running, jumping, yelling or other rapid forceful movement in emergency situations

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditioners, slightly elevated ambient noise levels, minor potential physical hazards, such as electrical, mechanical equipment and cleaning and pesticide chemicals; and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with car exhaust, internal and external service station/convenience food and petroleum dispensing operations. 

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.