Staff Software Engineer

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! GoFundMe is searching for a passionate and driven Staff Software Engineer with a strong background in building scalable, high-performance fintech or wealth management systems. In this high-impact role, you will design and develop innovative infrastructure from the ground up to support large-scale, mission-driven fintech products that empower millions of people globally. Your work will directly contribute to building seamless, user-friendly experiences, enabling individuals to contribute to causes and make meaningful change in the world. 

As a key technical leader, you'll have the opportunity to shape the architecture and direction of our systems, driving impact for both the company and the users we serve. Join us if you're excited to grow both personally and professionally while making a direct impact on GoFundMe’s products, users, and the causes that matter most.

Candidates considered for this role will be located or willing to relocate to the San Francisco Bay Area. This is a hybrid role with in-office expectations of 3x a week.

The Job

• You’ll collaborate with a team of engineers, product management, designers and external partners to identify and implement improvements and new features for the GoFundMe fintech products.
• You’ll take ownership of the entire product development life cycle which includes architectural design, development, deployment, documentation and maintenance of new and existing backend services and tools.
• You’ll provide mentorship to junior developers, advocate for improvements to the codebase, and provide leadership to others within your team.
• You’ll own the technical roadmap for these new products, prioritizing features based on cutting-edge technology, user needs, and technical feasibility to deliver high-value solutions.
• Conduct deep technical exploration to stay ahead of industry trends, and leverage that knowledge to design systems that stand up to market demands, while pushing the boundaries of innovation.
• Define and track key performance indicators (KPIs) for your products, using data-driven insights to iterate, optimize, and enhance the overall user experience and technical performance.
• Lead the engineering efforts for product launches and own the post-launch technical strategy to ensure products scale and perform successfully in the market.
• Contribute significantly to system reliability and operational excellence by participating in on-call rotations and leading the troubleshooting and resolution of incidents.

You

• 10+ years of hands-on software engineering experience (including senior/staff roles) with a track record in delivering high-scale, cloud-based distributed systems
• Expert proficiency in React, Node.js, TypeScript
• Strong experience designing and building REST/GraphQL APIs
• Deep knowledge of AWS core services (EC2, ECS, Lambda, S3, etc.)
• Production experience with SQL databases (preferably MySQL) and NoSQL databases (such as MongoDB)
• Experience implementing and optimizing search with ElasticSearch
• Architectural leadership: microservices, event-driven architectures, infrastructure as code (IaaC)
• Demonstrated ability to own technical roadmaps, mentor other engineers, and lead cross-functional collaboration
• CI/CD, code quality, observability, metrics, and performance tuning
• Hands-on ownership of full lifecycle: design, development, deployment, documentation, and maintenance
• Strong communication and stakeholder partnership skills (cross-team, external partners, etc.)

Preferred

• Experience with payments, compliance, and security in fintech environments
• Prior leadership of engineering efforts for product launches and technical strategy post-launch
• Deep technical exploration with ability to implement cutting-edge tech in charity/giving/fintech
• Experience in mentoring junior engineers and technical coaching, leading incident reviews, contributing to operational excellence
• Working experience with Docker, Kubernetes, Infrastructure as Code (Terraform/CloudFormation)
• Experience in high-growth/mission-driven startups, especially in the online fundraising or nonprofit SaaS sector.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $181,000 - $271,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn More About Gofundme:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

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