Director, Product Design

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. 

Job Overview:

As the Director, Product Design, you will be a pivotal leader within the product organization, responsible for driving our long-term design strategy and cultivating a world-class team dedicated to delivering exceptional user experiences. Reporting to the VP of Product, you will manage the product design team with partnering with brand, product, engineering and clinical to ensure a consistent, intuitive, and high-quality experience for both consumers and care team members. Your role will involve collaborating closely with cross-functional teams, including product management, engineering, and marketing to align design efforts with broader business objectives. You will spearhead the development of scalable, repeatable design systems and guidelines, while your leadership will emphasize user-centered design, innovation, and compliance. With a focus on personalization for key member segments at various stages of their health journeys, you will ensure that our products drive higher engagement, retention, and outcomes. Your strategic leadership, impeccable design eye, and user-centric approach will be instrumental in guiding the UI/UX vision and its execution across all touchpoints, ultimately achieving measurable impacts on member delight and business success.

Applicants should submit a portfolio showcasing a proven track record in creating consumer-focused UX that solves complex design problems providing impact to customers and the business, ideally within a healthcare category.

Your Impact:

• Team Development and Mentorship: Provide coaching, mentorship, and career development for the product design team to maximize their impact and professional growth.
• Design Excellence and Learning Culture: Champion best-in-class design practices and foster a culture of continuous learning to elevate design excellence.
• User Experience and Interface Design: Oversee the development of user-centered design processes, including research and testing, and ensure consistent, appealing UI designs across platforms.
• Design System: Develop and maintain a scalable design system,
• Innovation: Encourage innovation through AI and emerging technologies to enhance the design process.
• Strategic Hiring and Organizational Scaling: Implement strategic hiring practices, effective onboarding processes, and develop a robust organizational design to scale the design team.
• Vision and Strategy Articulation: Craft and communicate a design strategy that aligns with product and business objectives, while also advocating for the role of design at the executive level
• Strategic Decision-Making and Leadership: Apply strategic leadership and problem-solving skills to navigate complex challenges and align design efforts with long-term company goals.
• Clear Expectations and Accountability: Set clear goals, roles, and responsibilities, and establish rhythms of accountability to maintain performance standards and a healthy team culture.
• Collaboration and Influence: Lead cross-functional collaboration, leveraging influence and communication skills to drive change and align with company values across different departments.
• Customer Insights Partner with the user research and clinical teams to gather insights that inform design decisions (want to make it clear research is a partner, not a director report).
• Compliance: Ensure compliance with accessibility standards and relevant regulations.

About You:

• A Bachelor’s degree in user experience, design, or other related field
• You have 10+ years of experience in product design, turning complex problems into engaging design solutions
• You have at least 5 years of experience managing and scaling teams larger than 5 ICs including principal and staff level designers., with a track record of scaling and developing high-performing teams.
• You have a deep understanding of user-centered design processes and consumer-focused digital experiences 
• You have direct experience driving strategic business outcomes through design of apps, ideally within the health category
• You possess exceptional strategic thinking and execution skills, capable of translating high-level vision into tactical plans while maintaining a focus on detail.
• You are a seasoned leader with a strong ability to influence and align diverse stakeholders and collaborate effectively with cross-functional teams
• You are a proactive problem-solver with the ability to navigate complex cross functional challenges and drive clarity in ambiguous situations
• Appreciation of standards; proven methods and tools to enforce brand identity and consistency across all projects
• An ability to prioritize work in a fast paced environment and meet changing deadlines and priorities on multiple simultaneous projects
• Demonstrated expertise in integrating AI, ML, or automation both in design workflows and shipped product experiences.

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. 
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.

About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada’s approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: https://www.omadahealth.com/

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $202,400 - $253,000*, Colorado Base Compensation Ranges: $193,600 - $242,000*. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants. 

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

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