Field Inspector - Exterior Restorations & Insurance Claims

Join a Purpose-Driven Team Where Expertise Meets Opportunity Are you a top-performing roofing sales professional or field-experienced pro looking for a home where your talent can truly maximize its potential? At Southern Roofing and Renovations, we improve the quality of life for our customers and employees through excellence in exterior home restoration. As a Field Inspector (FI), you’lloperate at the intersection of sales, insurance, and construction—turning signed contracts into clean, defensible approvals and production-ready jobs. 
Elevate the Standard. Be the Difference. Our Field Inspectors give homeowners the opportunity to get damage bought that most other contractors simply can't. It’s not just about showing up—it’s about creating the story of the damage and making sure the facts are presented clearly on every inspection. The process starts with the Service Representative (SR) signing up the customer; then the Field Inspector takes the lead, ensuring every detail of the damage is presented to the insurance company in a professional, thorough, and strategic way. You bring the expertise that drives results and sets the tone for the entire job. 

What You’Ll Do As A Field Inspector:

• Adjuster Meetings: Schedule, manage, and lead adjuster meetings in the field. Arrive early, present prepared scopes, and align expectations with insurance adjusters while representing Southern with professionalism.   
• Create the Story of the Damage: Capture the full scope of damage and present a clear, accurate, and complete picture to adjusters. Your role is to make the facts undeniable and the story compelling in order to secure an approval.   
• Achieve Buy Rate Goals: Hit and exceed monthly performance metrics, including initial inspection and reinspection buy rates, appointment volume, and on-time scheduling.   
• Communicate & Document Like a Pro: Use AccuLynx and internal systems to log inspection results, measurements, photos, and notes. Relay all information to the SR/Project Manager and relevant departments promptly.  
•  Support Project Success: Provide clean, detailed inspection files that enable our Estimation, Production, and Management teams to move jobs forward smoothly and accurately. 
•  Collaborate Across Teams: Your expertise helps others win. Partner with door-to-door SR specialists to raise the standard of inspection quality, customer experience, and close rates.  
•  Represent the Brand with Pride: Wear branded gear, show up sharp and professional. You are the face of Southern on-site. 

What You Don’T Have To Worry About:

• If you have an appreciation for door-to-door specialists and want to help get the contracts they work hard to sign approved, this is the job for you. They open neighborhoods and own homeowner communication, design meetings, production scheduling,and invoicing—you focus on inspection excellence and approvals. 

Who Excels In This Role?

• High-profile roofing sales closers who want their effort to show up as approvals and finished roofs 
• Field pros with strong communication and documentation discipline 
• Professionals who thrive on process, accuracy, and accountable execution in the field 
• Leaders who elevate teammates while continuing to grow personally and professionally 

Requirements:

• 2+ years of experience in roofing/exteriors sales or field execution 
• Flexible working schedule (adjuster/homeowner availability may include some evenings/Saturdays) 
• Valid driver’s license with a clean MVR 
• Reliable transportation capable of hauling a ladder 
• Ability to set up and climb ladders, inspect steep and multi-story roofs, and safely navigate exterior environments 
• Comfortable working outdoors in varying weather conditions 
• Strong communication and organizational skills 
• Not a remote role — must live in Jonesboro or the surrounding areas 

We don’t just talk about excellence—we live it. At Southern Roofing and Renovations, you’ll find a team that believes in developing talent, rewarding results, and serving homeowners with integrity. You’ll be surrounded by people who challenge you, support you, and celebrate you. Ready to put your sales instincts where they create the most leverage? Apply to be a Field Inspector at Southern Roofing & Renovations.