OMF Lead Business Analyst - Fixed Term Contract (12 months)

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The IT Business Analyst IV serves as a strategic bridge between complex business problems and enterprise-wide technology solutions. Translates business requirements into detailed functional specifications that undergo business stakeholder review. The IT Business Analyst IV operates at a senior level to lead the analysis and design of full-stack, cross-platform digital solutions. They collaborate
with senior business stakeholders, solution architects, developers, data and DevOps teams, primarily within agile, DevSecOps, or hybrid delivery models.

Requirements Management | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT

Plan and coordinate the identification and elicitation of requirements; conduct analysis of those requirements for completion and alignment; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable. Generally done at the project level. This includes requirements related to software applications, APIs, data pipelines, workflow automation, and user experience across multiple systems or business domains.

Data Collection and Analysis | ANALYTICS AND DATA SCIENCE | DATA SCIENCE

Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature. Leverage advanced data analytics, data modelling, and AI-enablement opportunities to inform recommendations. Often includes collaboration with data science, information security, and enterprise architecture teams.

Database Specifications | INFORMATION TECHNOLOGY/DIGITAL | SOFTWARE DEVELOPMENT AND IMPLEMENTATION

Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved. Work closely with data engineering teams to ensure database design supports business reporting, regulatory needs, and data governance standards, including master data and metadata management.

Analysis of "As Is" and "To Be" | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS

Document the most complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required. Facilitate cross-domain workshops to visualise current and future state architecture, ensuring traceability between business process, data flow, and system interaction layers.

Business Requirements Identification | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS

Elicit complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. Translate business needs into high-level system behaviours, functional and non-functional specifications, including security, scalability, and interoperability across systems.

Feasibility Studies | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS

Conduct feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure. Assess technical feasibility, alignment with enterprise architecture, and integration readiness of systems (cloud, on-premise, or hybrid). May include analysis of SaaS, PaaS, or container-based options.

Horizon Scanning | GENERAL | INNOVATION

Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization. Monitor fintech, regtech, AI/ML, cybersecurity, and digital platform trends, evaluating their fit-for-purpose in the local financial services market.

Enterprise Business Analysis | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT

Interpret the business need and identify solution recommendations to business problems at a business unit level. Lead the improvement efforts that are within span of control at this level. Act as the senior liaison between the business and enterprise technology platforms, ensuring alignment between strategic business outcomes and architectural roadmaps.

Business Case | GENERAL | ADVICE

Develop straightforward business cases or lead feasibility and assessment work for proposed and current projects to support the development and continuous review of business cases. Business cases typically include technology cost-benefit analysis, implementation approach, enterprise risk considerations, and alignment with digital transformation objectives.

Documentation and Backup | INFORMATION TECHNOLOGY/DIGITAL | DATA MANAGEMENT

Create and maintain complex technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur. Documentation may span user stories, process maps, integration maps, configuration manuals, test cases, data dictionaries, and solution blueprints.

Culture of Innovation | GENERAL | INNOVATION

Drive a culture of innovation by creating multistakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons.

Personal Capability Building | GENERAL | INNOVATION

Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Minimum Requirements:

• 5 + years of experience in a similar role

• Postgraduate Qualification (Degree/Honours)

• IIBA CCBA/CBAP/AAC certification or advanced certificate in Business Analysis 

Skills

Archival Management, Backup Storage, Business Case Contribution, Business Intelligence (BI) Analysis, Business Requirements Analysis, Current State Analysis, Data Analysis, Database Reporting, Data Compilation, Data Controls, Enterprise Readiness Assessment, Governance of Business Analysis Activities, Performance Gap Analysis, Product Change Management, Requirements Creation and Verification, Requirements Elicitation and Facilitation

Competencies

Education

Postgraduate (Required)

Closing Date

16 October 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!