E-Billing Specialist

About The Team

• Join a leading global law firm, where our Finance team plays a key role in ensuring the firm’s financial integrity and client satisfaction.
• You’ll become part of a collaborative network of finance professionals who value accuracy, partnership, and continuous improvement.

We work closely with clients and internal teams around the world to deliver smooth, efficient, and compliant billing processes that support both business success and client relationships.

In this role, you’ll be central to managing electronic billing (eBilling) activities — helping ensure that our clients’ invoices are processed efficiently, accurately, and in full compliance with firm policies and client requirements.

As an E-Billing Specialist, you’ll support the full eBilling lifecycle — from setup and submission through to query resolution and reporting.

Key Responsibilities Include:

• Managing eBilling platforms: Upload and track invoices, troubleshoot issues with clients and vendors, and ensure timely submission.
• Handling queries and rejections: Respond to and resolve client or fee earner billing queries promptly and accurately.
• New client setup: Assist with onboarding and configuration of new clients on eBilling systems, ensuring compliance with internal and client policies.
• Data accuracy: Maintain up-to-date client, matter, rate, and user records within eBilling systems.
• Collaboration: Work closely with Finance, Billing, Credit Control, and Pricing teams to meet billing and compliance requirements.
• Reporting: Prepare reports and data analyses to support billing efficiency and management insights.
• Process improvement: Identify opportunities to streamline billing workflows and enhance automation.
• Audit support: Maintain clear and accurate documentation for internal and client audits.
• Reporting: Prepare reports and data analyses to support billing efficiency and management insights.
• Process improvement: Identify opportunities to streamline billing workflows and enhance automation.
• Audit support: Maintain clear and accurate documentation for internal and client audits.

About You

We’re looking for a detail-oriented, proactive team player who enjoys working with systems, numbers, and people alike.

You’ll be a great fit if you have:

• Around 2 years’ experience in eBilling, ideally within a law firm or professional services environment.
• Prior experience in Legal Finance or similar financial operations.
• A good working knowledge of SAP and Microsoft Excel.
• Excellent written and spoken English.
• Strong communication skills and the ability to collaborate effectively across teams.
• A focus on accuracy, deadlines, and client service.
• Willingness to travel occasionally to the United Kingdom for business purposes.
• Around 2 years’ experience in eBilling, ideally within a law firm or professional services environment.
• Prior experience in Legal Finance or similar financial operations.
• A good working knowledge of SAP and Microsoft Excel.
• Excellent written and spoken English.
• Strong communication skills and the ability to collaborate effectively across teams.
• A focus on accuracy, deadlines, and client service.
• Willingness to travel occasionally to the United Kingdom for business purposes.

Experience working with leading legal e-billing systems such as Legal Tracker (Serengeti), Collaborati, TyMetrix, Passport (DataCert), CounselLink, Brightflag, CounselGo (SimpleLegal), BillingPoint, BusyLamp, and Ascent, would be a distinct advantage. Familiarity with any of these platforms will be highly beneficial in performing the e-billing specialist role.

Location

Warsaw - hybrid model (two days per week at the office). Training and support will be provided through both Teams and planned visits to London.

Benefits

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

• Private Medical Insurance

• On-site gym and bike facilities

• Group Life Insurance

• Firm funded worldwide personal travel insurance, for you and your family
• Subsidised sport card or public transportation card
• Wide range of training opportunities

Linklaters

Linklaters is a global law firm, with 31 offices in 21 countries worldwide.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

What sets us apart at Linklaters

• We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business
• We belong to a firm that embodies its corporate social, environment, and governance responsibility commitments
• We remain focused on talent and having the best people which will result in a diverse workforce
• Having got the best people, we want them to feel included, valued and respected so they can perform at their best
• We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to
• We invest in custom-fit career paths for our people in line with their talents and aspirations
• We provide agile working solutions to meet the changing needs of our people and our business
• We are committed to people first relationships based on mutual trust, respect, and appreciation
• We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed
• We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others

Technical Skills:

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.