Analyst, Billing

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The Billing Analyst is responsible for performing billing and reconciliation functional work. This position creates and maintains customer schedules/invoices, submits final invoices for payment, and monitors the customer aging for unpaid balances. The core objective of the department is to drive operations in the area of order-to-cash.

Annual Hiring Range/Hourly Rate:

• $60,000-$63,000/Per Year

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits

Main Duties And Responsibilities:

• Creates and maintains the customer(s) schedules, billing, and invoicing setup within the Company’s Enterprise Resource Planning (ERP) system following the customer(s) contract terms.  In the case of electronic self-invoicing customers, coordinates with the technical IT teams given an automated process.
• Investigates and resolves invoice related issues affecting revenue.
• Participates in month end close.
• Executes month end activities for respective customer(s) as it relates to finalization of customer invoices, performs applicable debit/credit memos, posts final unit revenues and revenue adjustments or accruals.
• Submits customer invoices, manually or electronically.
• Resolves reconciliation gaps for any open periods as it relates to unpaid invoices.
• Participates in routine accounting and governmental (port authority and tax) audits.
• Sets up and supports new customer(s) in the system.
• Supports the cash application process and monitors customer payments.
• Directly interacts with customer(s).

Core Competencies

• Analysis and Reporting
• Business Acumen, Planning and Management
• Communication and Presentation
• Champions Diversity & Inclusion
• Customer Focus and Relationship Building
• Champion for Change
• Influencing
• Information and Technology Proficiency
• Leadership
• Problem Solving and Decision Making

Qualifications

Education:

• Bachelor's Degree or relevant equivalent experience required
• Previous Financial experience preferred

Work Experience:

• 1-3 years’ demonstrated analyst work experience. 
• Proven experience within an ERP environment.
• Work experience in an operations or manufacturing environment
• Work experience in a food production or food service environment
• Experience working within a cross-functional team

Job Skills:

• Demonstrate proficiency in billing/reconciliations
• Must demonstrate and have advanced skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
• Must have solid analytical skills. 
• Display an outstanding work ethic.
• Must work effectively in a team based environment.
• Must have the ability and desire to meet required timelines.
• Strong mathematical aptitude.

Technical Skills: (Certification, Licenses and Registration)

• None

Language / Communication Skills:

• Ability to communicate well with internal and external customers, verbally and in writing.

Work Demands:

• Regular and on-time attendance.
• Hours regularly exceed 40 hours per week.

Job Dimensions

Geographic Responsibility: US

Type of Employment: Full Time

Travel %: Up to 10%

Exemption Classification: Exempt

Internal Relationships:  culinary, procurement/sourcing, industrial engineering, accounting finance, commercial, FP&A, unit operations/finance

External Relationships: customer

Work Environment / Requirements of the Job: Normal office environment.

Budget / Revenue Responsibility: None

Organization Structure

Direct Line Manager (Title): Manager, ASG

Dotted Line Manager (Title, if applicable): N/A

Number of Direct Reports: 0

Number of Dotted Line Reports: 0

Estimated Total Size of Team: 1

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver excellence as a team
• We have passion for our work and we pay attention to the little details
• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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We anticipate that this job will close on:

10/17/2025

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If you want to be part of a team that helps make travel and culinary memories, join us!