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Senior Associate, Operational Risk and Resilience

Lloyd's.com

Hybrid

Lloyd's UK: London, United Kingdom

Full Time

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. 

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.  

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us. 

Lloyd’s are seeking to recruit a Senior Associate, Operational Risk and Resilience. As a key member of the Risk Management team. The Senior Associate will ensure operational risks at Lloyd’s Corporation are identified, assessed, and managed within the risk acceptance authorities. This includes working closely with a wide range of business functions (primarily Operations areas including Resilience, Cyber and Data) to support and challenge their management of operational risk (risks arising from people, processes, systems, and external events).  Reporting to the Manager of Operational Risk.

Principal Accountabilities

  • To work with key Operations functions to ensure the operational risks arising in those functions are
  • being adequately identified, assessed, and managed. To support functions in performing their risk
  • management  duties  and  to  challenge  the  functions  where  appropriate  to  ensure  risks  are  within appetite.

To support and ensure the effective use of a range of risk tools by the functions, including, Risk and Control Self-Assessment, Risk Incident Reporting (losses, control failures, near misses),Risk appetite reporting, Emerging risks reporting, Stress and scenario testing (incl. the capital setting process) and Risk culture, awareness and engagement.

Contribute to and lead thematic reviews on key risk topics, testing how effectively risks are being
managed  by  functions.  To  make  recommendations  to  improve  the  management  of  risks  and  to present findings to stakeholders in Risk and the functions.

  • Produce high quality regular and ad hoc reporting to the various Lloyd’s risk committees which
  • enable the committees to effectively discharge their responsibilities.
  • Build  and  maintain  timely  and  effective  risk  management  reports,  including  from  risk  systems
  • (either in-house or vendor).
  • Build and maintain good relationships with all relevant Corporation departments, including ‘Heads
  • of’ functions where appropriate.

Respond with agility to requests (i.e. ad hoc projects) from the Manager, Operational Risk.

Support risk oversight across operational transformation, corporate policies, resilience, data strategy, and technology—including AI—ensuring risk perspectives are embedded in decision-making.

Skills Knowledge and Experience

  • Knowledge of operational functions (particularly. IT, Operations, Resilience, third party) to enable
  • credible support and challenge to the risk management of those functions.

Knowledge of risk management techniques (Solvency II requirements).

Knowledge of Operational Resilience Regulations (SS1/21 and SS2/21)

  • Experience in managing risks in operational processes or applying risk management
  • frameworks, tools, and processes.

The role  will  involve  a  large  amount  of engagement with stakeholders at various levels across the Corporation, including the production of analysis reports which must be clear, accurate and easily accessible to both technical experts and those with a more general understanding of risk management.

  • Ability to productively challenge technical experts across Lloyd’s and be robust/resilient
  • under scrutiny.
  • Be able to communicate (in both written and verbal forms) and engage in debate
  • on complex topics. Evidence of influencing outcomes with senior management in both formal (e.g.
  • committee) and informal settings is critical.
  • Should be used to working as part of a team, making effective contributions to team
  • meetings and team initiatives and be able to take ownership of tasks and projects whilst often working remotely and without supervision.

Project  management  skills  to  lead  and  deliver  change  within  areas  of  responsibility  (for  example following  changes  in  the  regulatory  environment)  and  support  risk  management  of  change in Corporation departments.

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in.  One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website. 

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility.  Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc).  These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.  

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. 

Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please Note, Clicking On This Link Does Not Register Your Application For The Vacancy

Senior Associate, Operational Risk and Resilience

Hybrid

Lloyd's UK: London, United Kingdom

Full Time

October 10, 2025

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Lloyd's

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