Head of Reception, Cash Desk and Facility Management (f/m/d) 80%

Lgt Is The World’S Largest Family-Owned And Managed Private Banking And Asset Management Group. For More Than 100 Years It Has Been Fully Owned And Managed By The Princely House Of Liechtenstein, Which Is Also One Of Our Biggest Clients.With Around 800 Employees, Lgt Bank Switzerland Has Established Itself As A Renowned Swiss Private Bank And Is An Excellent Address For Both Wealthy Private Clients And Employees - This Was Also Confirmed Last Year By The Independent Institute "Great Place To Work", Which Awarded Lgt Bank Switzerland The Title Of One Of The Best Employers In Switzerland.

Job Description

For our Basel branch, we are seeking a dedicated and reliable Head of Reception, Cash Desk and Facility Management. You will lead a team of seven and ensure smooth operations in reception, cash desk, and facility management, contributing to an excellent experience for our clients and colleagues.

Your Responsibilities:

• Lead and develop the reception, cash desk and facility management team.
• Manage client reception, coordinate meeting rooms, and oversee the switchboard.
• Take responsibility for the local cash desk: handle payments, cash transactions and security deliveries.
• Take responsibility for building management, room planning, and coordination with tenants and property managers.
• Serve as Local Security Officer (LSO) for the Basel branch: responsible for the security of the building, management of alarms, and implementation of LGT Bank Switzerland and Group standards.
• Prepare budgets, monitor costs, and review invoices for facility management.
• Ensure compliance with defined processes, guidelines and banking standards.
• Support projects such as renovations and relocations.
• Help develop policies, processes, standards, and service levels for the reception, cash desk, facility management and LSO areas.
• Lead and develop the reception, cash desk and facility management team.
• Manage client reception, coordinate meeting rooms, and oversee the switchboard.
• Take responsibility for the local cash desk: handle payments, cash transactions and security deliveries.
• Take responsibility for building management, room planning, and coordination with tenants and property managers.

Requirements

• Completed commercial apprenticeship or equivalent qualification.
• Several years of experience in a similar role, preferably in a banking environment.
• Proven leadership experience and strong customer/service orientation.
• Excellent German skills plus good English and French language proficiency.
• Strong organizational skills and a collaborative approach, with outstanding communication abilities and an independent, precise working style.
• Confident user of MS Office applications.
• High degree of flexibility, resilience, discretion, integrity, and sense of responsibility.

Please note that we cannot consider applications via recruitment agencies for this position.

Contact Information

For further information please do not hesitate to contact us.

LGT Bank (Schweiz) AG

Human Resources

Nicole Bider