Executive Director, Systems Operations & Product Management

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity:

Our Opportunity

The Executive Director of Systems Operations & Product Management will provide strategic and operational leadership for our HR technology ecosystem. This role will oversee the Systems team and have direct responsibility for HRIS platforms and integrated solutions - including plugins, Time & Labor Management (TLM), Applicant Tracking Systems (ATS), and Performance Management tools. The Executive Director will set the product vision, ensure seamless integration across systems, and drive enhancements that improve both client and internal user experiences. This leader will serve as a key partner across Operations, Sales, Implementation, and Service teams to align technology strategy with business objectives and client needs.

Key Responsibilities

Strategic Leadership

• Define the product strategy and roadmap for HRIS platforms and its connected solutions (TLM, ATS, Performance Management, and plugins).
• Align product strategy with organizational goals, ensuring platforms support both scalability and client satisfaction.
• Partner with senior leadership to identify new opportunities, prioritize investments, and ensure ROI.
• Team Oversight & Development
• Align product strategy with organizational goals, ensuring platforms support both scalability and client satisfaction.
• Partner with senior leadership to identify new opportunities, prioritize investments, and ensure ROI.
• Team Oversight & Development
• Lead, mentor, and develop the Systems team, building a culture of accountability, collaboration, and continuous improvement.
• Establish clear goals, metrics, and career development opportunities for the team.
• Foster cross-functional collaboration between Systems, Operations, Implementation, and Client Service.

Product Management & Execution

• Oversee day-to-day product operations, enhancements, releases, and integrations across the HRIS ecosystem.
• Ensure high standards of data integrity, compliance, and process efficiency.
• Partner with vendors to evaluate, negotiate, and implement solutions that support organizational needs.
• Drive requirements gathering, prioritization, and execution of system enhancements and new features.
• Establish and manage quality assurance processes to validate system changes and ensure error-free releases.

Client & Internal Stakeholder Support

• Act as the organizational subject matter expert on current HRIS environments and related platforms.
• Ensure systems deliver consistent value to internal stakeholders and external clients by enabling efficient workflows, accurate reporting, and strong user experiences.
• Support escalated client and internal issues related to system performance, integrations, or capabilities.

Governance, Risk & Compliance

• Oversee system security, user access protocols, and audit readiness.
• Partner with Compliance, Audit, and Security teams to ensure adherence to regulatory standards and SOC requirements.
• Maintain documentation of processes, controls, and systems architecture.

Requirements

Education & Experience

• Bachelor’s degree in Business, Information Systems, HR Management, or related field (Master’s degree preferred) or 10+ years of progressive leadership experience in HR technology, product management, or systems management.
• Strong expertise with HRIS platforms (e.g., PrismHR, iSolved, UKG, ADP, or equivalent).
• Hands-on experience managing integrations with plugins, ATS, TLM, and performance management platforms.
• Proven track record of leading cross-functional teams and delivering large-scale system initiatives.
• Strong vendor management and contract negotiation skills.
• Exceptional communication, leadership, and stakeholder management abilities.
• Ability to balance strategic thinking with execution in a fast-paced, client-driven environment.

Key Competencies

• Strategic product visioning and execution
• HR technology expertise (HRIS, TLM, ATS, Performance Mgmt)
• Systems integration and optimization
• Leadership and team development
• Governance, risk, and compliance oversight
• Vendor and stakeholder management
• Strong analytical and problem-solving skills

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

 OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!