Program Manager Center for Prenatal Pediatrics

Location:

Geisinger Medical Center (GMC)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

Responsible for program development and operational accountabilities for obstetrical patients requiring complex fetal care, as well as educating, and supporting family needs of patients seen and referred within Geisinger. Partners with Clinical Director(s), to have strategic oversight into programmatic development, function, and patient care rendered by the Center for Prenatal Pediatrics. Drives connectivity with community-based services, assuring access to complex fetal and pediatric care, and monitoring overall patient outcomes. Accountable for evaluating impact of the Center on patient satisfaction, while working to strengthen market share, avoiding leakage outside of Geisinger. Participate with designated leadership in review and revision of policies, procedures and structure and content of the program.

Job Duties:

• Develop and oversee implementation of a system wide approach to complex fetal, newborn, and palliative newborn care.
• Research best in class approaches across the nation and incorporate standards of care and best clinical practices into program.
• Identify key performance indicators that reflect care of pregnant individuals with serious and/or complex prenatal fetal diagnosis, and/or life-limiting fetal illnesses.
• Monitor KPIs and modify strategy based on outcomes.
• In conjunction with the Institutes, Organizations, Hospitals, and Referral centers, identify opportunities for care models that support high quality care for pregnant patients, with complex fetal conditions.
• Continue to foster enhancement in functional perinatal care partnership with designated counterpart at Children's Hospital of Philadelphia.
• Assure program compliance with appropriate regulatory bodies.
• Develop, implement, and revise ongoing performance improvement activities; report such service activities at appropriate organization meetings, apply critical and analytical thinking and ongoing evaluation to the Performance Improvement process.
• Develop and coordinate comprehensive staff training programs related to vital conversations.
• Partner with appropriate community agencies to increase community awareness about advancing illness, patient wishes, goals of care to increase patient, family, and community engagement in a comprehensive approach to complex fetal care.
• Work proactively with payers and the clinical delivery teams to ensure coordinated hand-offs and smooth transitions when helping patients and families make transitions to palliative, transitional, and hospice care.
• Serve as liaison across programs, including referral sources, primary care providers, specialty and hospital services, payers, home care agencies, discharge planners and community groups and resources.
• Collaborate with senior leadership team to monitor program impact and budget adherence.
• Create business plans as indicated.
• Represent the program on committees as applicable.
• Continuously monitor the effectiveness of the program, develop evaluation process, including a subjective evaluation instrument to survey others on program effectiveness.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

• Hours: Days -7:30 am -4:00 p.m.
• Required: 3 years minimum experience
• Education: Bachelor’s Degree in Social Work or Healthcare Related Field required.
• This role is required to work on-sight at department location.

Benefits Of Working At Geisinger:

• Full benefits (health, dental and vision) starting on day one 
• Three medical plan choices, including an expanded network for out-of-area employees and dependents  
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  
• Company-paid life insurance, short-term disability, and long-term disability coverage  
• 401(k) plan that includes automatic Geisinger contributions  
• Generous paid time off (PTO) plan that allows you to accrue time quickly  
• Up to $5,000 in tuition reimbursement per calendar year  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance 

Education:

Bachelor's Degree-Related Field of Study (Required)

Experience:

Minimum of 3 years-Related work experience (Required)

Certification(S) And License(S):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.