Facilities Coordinator

Job Title

Facilities Coordinator

Job Description Summary

The Facilities Coordinator/Concierge provides front-line customer service by assisting guests, tenants, or visitors with inquiries, bookings, and general requests. This role ensures a welcoming environment, coordinates services such as transportation or reservations, and supports daily operations to deliver a seamless and professional experience.

Job Description

About The Role:

• Welcome and assist guests, tenants, or visitors in a courteous and professional manner.
• Handle inquiries via phone, email, or in person, providing accurate information about the property and surrounding area.
• Coordinate and book transportation, dining, events, and other reservations as requested.
• Liaise with building management, security, and maintenance teams to address resident or tenant requests promptly.
• Support reception and facilities teams with administrative or operational tasks when needed.
• Diploma or equivalent qualification; hospitality or business-related fields preferred.
• 1–3 years of experience in customer service, hospitality, or front-of-house roles.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities. Proficient in Microsoft Office and other office management tools.
• Well-groomed, professional appearance, and a customer-first attitude.
• Why join Cushman & Wakefield?
• Liaise with building management, security, and maintenance teams to address resident or tenant requests promptly.
• Support reception and facilities teams with administrative or operational tasks when needed.
• Diploma or equivalent qualification; hospitality or business-related fields preferred.
• 1–3 years of experience in customer service, hospitality, or front-of-house roles.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities. Proficient in Microsoft Office and other office management tools.
• Well-groomed, professional appearance, and a customer-first attitude.
• Why join Cushman & Wakefield?

About You:

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.INCO: “Cushman & Wakefield”