Engineering Maintenance Manager

Approved Title: Engineering Maintenance Manager In-house Operation          Manager Job Code: 56UV              FLSA Classification:  EXEMPT

Working Job Title: Engineering In-house Maintenance Manager                         Pay Grade: 28                                  Date Revised: May 18, 2025

Department: Engineering                                                                                                                                   Original Date Prepared:  December 4, 2019

Reports to: Assistant Director, AED Maintenance or Designee

Does the Position Have Direct Reports? Yes  No

If Yes, What is the Title of the Position that Reports to this Position: Crew Supervisors, Engineering Equipment Operator (I, II, & III), Road & Drainage Workers, Lead Tanker Driver/Operator, Tanker Driver/Operator, Truck Driver & Other Maintenance Crews

Is this Position Safety Sensitive? Yes  No  

General Summary: This position is responsible for the management, execution and supervision of roadway, drainage, right-of-way and other routine maintenance tasks including all accessory actives & variety of drainage swales and storm sewer small in-house construction requests.  Provides drainage infrastructure and right-of-way routine maintenance services within the guidelines of County and departmental procedures and regulations, accepted engineering standards and surveying methods, state guidelines, and approved development & construction plans. This position works closely and coordinates routine maintenance activities with the department’s other Infrastructure Maintenance Managers. Reports to the Assistant Director, Augusta Engineering Department Maintenance or other designated person and work with co-workers, employees, private engineers, contractors, developers, surveyors, other City Departments, and the public.

key responsibilities and performance standards

Percentages

Typical Class Essential Duties:

40%

Manages, directs and supervises county-wide daily routine drainage & roadway infrastructure periodic proactive & reactive maintenance periodic activities & tasks completed by the Engineering Maintenance Division In-house workforce.

10%

Manages in-house services workflow, scheduling, routine drainage & roadway infrastructure maintenance activities quality assurance/quality control and compliance with applicable standards, policies. Conduct in-house work performance, work progress, and work safety periodic assessment and communicate findings with assigned in-house workforce by holding periodic workforce meetings.

10%

Participates in the development and implementation of goals, objectives, policies, and priorities for the Engineering Maintenance division In-House workforce Role & Responsibilities; recommends within division policy, appropriate service and staffing levels; recommends and administers field infrastructure maintenance operations policies and procedures.

10%

Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs/tasks, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.

10%

Participates in the selection of new employees, and motivates, trains, and evaluates assigned personnel; also works with employees to correct deficiencies.  Recommends and implements field operations efficiency enhancement procedures. Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.

15%

Conduct Toolbox Talk (daily work safety brief) to ensure work zone safety. Coordinate operations equipment maintenance and supplies. Implements preventative maintenance program for equipment assigned to the assigned In-house workforce; manages procurement of equipment, supplies, and materials within established thresholds; coordinate purchase requisitions; and makes recommendations for replacement of equipment outside established thresholds.

5%

Serve as technical resource to and train assigned In-house workforce. Responds to emergency situations after hours and on weekends.

As Required

Performs other duties of a similar nature or level.

100% Total:  100                                                      (This section’s percentage must total 100%).

Position Specific Responsibilities Might Include:

• Work with Fleet Maintenance Shops for maintenance of equipment/vehicles assigned to Engineering Maintenance Division.
• Work with Engineering Maintenance other managers for infrastructure & right of way maintenance workflow continuity and optimization.
• Provides leadership and oversight of the planning, development and implementation of operations within the Assigned Service Area.
• Plans, manages and oversees the day-to-day operations and maintenance of the assigned service area.
• Monitors and reviews trends in operations and procedures for roadway, drainage, right-of-way and other routine maintenance and recommends operational and policy improvements

Qualifications

Required Minimum Qualifications:

Education And Experience:

Bachelor’s degree in construction management, Civil Engineering, Engineering Science, or Civil Engineering Technology and Six (6) years of experience in public works maintenance operations management with emphasis on drainage & roadway infrastructure & related contracts management, construction, or engineering and operations, including three (3) years at a supervisory level & contract management.

Or

High School Diploma or GED with ten (10) years of street/roadway, storm drainage, commercial, subdivision construction and field surveying and construction management experience, to include four (4) years of supervisory experience. 

Knowledge/Skills/Abilities:

• Organization and management practices as applied to the development, analysis, and evaluation of Programs, policies, and operational needs of the assigned area of responsibility.
• Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
• Principles and practices of leadership.
• Principles, practices, and methods including goal setting, program development, implementation and evaluation, policy and procedure development, quality control and work standards.
• Principles and practices of budget development and administration.
• Principles and practices of contract administration and management.
• Methods, materials, techniques, and terminology, used in maintenance, repair, and construction of public works structures and systems.
• Techniques for providing a high level of customer service effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively and evaluate performance in an objective and positive manner.
• Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Provide administrative, management, and professional leadership for the assigned operation(s).
• Effectively administer special projects with contractual agreements and ensure compliance with stipulations; effectively administer a variety of public works maintenance and operations programs and administrative activities.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Read and interpret maps, plans, sketches, schematics, diagrams, blueprints, and engineering drawings.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Analyze, interpret, summarize, and present technical information and data in an effective manner.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Effectively represent the department and the City in meetings with individuals; governmental agencies; community groups; various business, professional, and regulatory organizations.
• Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Communicate clearly and concisely, both orally and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Licensing: Must possess a valid state operator/driver’s license for the type of vehicle operated with a good driving history.

Certification:   Posses or ability to obtain Georgia E&S Level 1B certification within 180 days of employment.

OTHER:

Does this position require staff call up in an emergency?   Yes  

Is travel from office to other locations required for this position?      Yes

If yes, what is the percentage of travel involved?  Less than 50%?    No  More than 50%?  Yes