Junior Collections Specialist with Polish and English (50/50 Hybrid Warsaw)

Who We Are

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Operations  drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

The Work

• Collect and recover client receivables ensuring timely invoice payments and preventing overdue situations
• Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information
• Daily communication with clients, both over the phone and in writing (via emails or chat)
• Meet weekly/monthly collection targets and service level agreements (SLAs)
• Report on collection activities and present progress in recovering receivables for your designated portfolio
• Forecast cash flow, monitor past-due levels, and assess risks and opportunities
• Build and maintain professional relationships with clients through regular communication and exceptional service delivery

What’S In It For You

• Develop strong negotiation and communication skills through regular interaction with clients in German-speaking regions.
• Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
• Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.

Here’S What You’Ll Need

• Knowledge of English and Polish language, min. B2 level required (both written and spoken)

• Full-Time Availability (Monday-Friday)

• Strong communication and interpersonal skills for contacting Clients via email and phone in a B2B (Business-to-Business) setting
• Familiarity with Microsoft Office Excel
• Strong attention to detail and analytical skills
• Effective time management and task prioritization skills

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

What We Offer

• Flexible 50/50 hybrid work model with the office located at Przyokopowa 26, Warsaw

• Full-Time Employment Contract

• Using foreign language and new technology solutions daily, cooperating with various global Clients
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification)
• Employee Assistance Program - legal, financial, and psychological consultations
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly  dividends if they own company shares
• Paid employee referral program
• Private medical care, life insurance
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the LunchCard; Multisport card; vouchers and tickets to the cinema or theatre)

What We Believe:

• Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
• All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
• Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.