TRIO Student Support Services Assistant Director

Position Title:

TRIO Student Support Services Assistant Director

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 2 years of related experience

Preferred Qualifications:

Experience managing advising or case management caseloads, preferably in a student-focused or educational setting.

Demonstrated experience providing supervision and guidance to individuals.

Experience in student affairs or a related educational support setting.

Demonstrated ability to plan and manage events, preferably in an educational setting.

Job Description:

Are you passionate about creating meaningful experiences that support student growth and development? Are you looking for a role where your work directly supports student achievement?

If so, the Dean of Students Office is currently seeking applicants for a TRIO Student Support Services Assistant Director! This position will be classified as a Student Services Specialist II.

What You'Ll Do:

• Tutoring & Academic Support: Coordinate tutoring services, supervise and train tutors, facilitate budgets, and deliver college success workshops.
• Student Case Management: Provide individualized academic coaching and counseling, monitor progress, and lead retention efforts for program participants.
• Data & Assessment: Maintain federal grant database, ensure accurate documentation, and support program evaluation and reporting.
• Financial Literacy: Develop and lead financial literacy programming, assist with managing TRIO Grant Aid distribution, and advise on financial aid-related issues.
• Additional Duties: Represent office on committees and perform other tasks as assigned.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

About TRIO Student Support Services at Iowa State University:

TRIO Student Support Services at Iowa State University serves 250 low-income, first-generation students and/or students with disabilities each year with the goal of increasing persistence and graduation rates of these students. TRIO Student Support Services is funded by the U.S. Department of Education. TRIO Student Support Services is a program that provides a variety of individualized services to our participants. We also develop initiatives and programming that are customized to the needs of our target population. Our students develop academic, social, and professional skills that contribute to a holistic educational experience at ISU and remain transferrable beyond graduation.

• Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students

Appointment Type:

Regular

Number Of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS806

Application Instructions:

• To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
• 1) Resume/Curriculum Vitae
• 2) Letter of Application/Cover Letter
• If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
• Why Choose ISU?
• Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:

October 10, 2025

Posting Close Date:

October 23, 2025

Job Requisition Number:

R17867