Collections Specialist

Company:Driven Brands

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

Job Description:

Driven Brands is seeking an experienced Collections Specialist to support our financial operations. In this role, you will be responsible for accurately managing accounts receivable transactions, processing payments, and maintaining financial records. The ideal candidate will be fluent in both English and French, possess strong analytical skills, and demonstrate a high level of accuracy and integrity in financial reporting.

Key Responsibilities:

• Process, verify, record, and report all accounts receivable and payable transactions in a timely and accurate manner.
• Issue payments to vendors and post customer payments efficiently.
• Maintain and reconcile A/R and A/P ledgers, financial statements, and related reports.
• Conduct regular billing audits and account reconciliations to identify discrepancies or potential fraud.
• Ensure compliance with internal control procedures for transaction entry and processing.
• Assist with preparing and distributing customer invoices and addressing billing inquiries as needed.
• Apply knowledge of accounting practices to assess routine issues and resolve them using standard procedures.
• Collaborate with internal departments to support financial operations and ensure accurate documentation.
• Perform duties independently with minimal supervision while adhering to established guidelines.

Qualifications:

• High school diploma required; post-secondary education in accounting or finance is an asset.
• 2-4 years of experience in a related accounting role (or equivalent combination of education and experience).
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Solid understanding of accounting principles, banking procedures, and financial controls.
• Strong attention to detail, problem-solving skills, and the ability to manage multiple priorities effectively.

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