Executive Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Servicing (GS) is responsible for the company’s customer service, credit, and fraud operations serving consumers, commercial clients, and merchants around the world, as well as global consumer travel and lifestyle servicing. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction.

How will you make an impact in this role?

The Financial Crimes Risk & Controls team is looking for an Executive Administrative Assistant (EA) to provide day-to-day administrative support including expense and travel management for the VP-Compliance (It may expand to ~2 other VPs’ based on business need). The candidate should demonstrate strong organizational skills and attention to detail. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required. The ideal candidate must be seasoned and experienced in handling a wide range of administrative related tasks, as well as able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations will be critical to success in this position.

Key Responsibilities Include:

• Responsible for calendar management on a daily, weekly and monthly basis
• Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments
• Manage general follow-ups and generating reminders in order to effectively meet deadlines and commitments
• Manage logistics of meeting administration (in-person and Webex)
• Work closely with the other administrative assistants on office operations
• Maintain headcount reporting, organizational charts, team distribution lists
• Manage travel arrangements including air, hotel, car transfers and meeting agendas. Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend.
• Organize internal and external business meetings, including Town Halls, making all necessary arrangements including sending invites, reserving rooms, and arranging catering as needed
• Other ad hoc administrative work, as needed

Minimum Qualifications:

• 1 plus years of previous experience as an Executive or Administrative Assistant or similar role
• Self-motivated, proactive team player, solutions-oriented, and reliable
• Exceptional organizational, administrative, and interpersonal skills
• Keen attention to detail and a sense of urgency in execution and follow-up
• Ability to prioritize multiple tasks and work autonomously with minimal guidance
• Strong integrity and ability to handle confidential/sensitive information with discretion
• Strong written and verbal communication skills
• Proficiency in Microsoft Outlook and Office, including Word, PowerPoint, and Excel
• Salary Range: $31.49 to $49.28 hourly + bonus + benefits
• Self-motivated, proactive team player, solutions-oriented, and reliable
• Exceptional organizational, administrative, and interpersonal skills
• Keen attention to detail and a sense of urgency in execution and follow-up
• Ability to prioritize multiple tasks and work autonomously with minimal guidance
• Strong integrity and ability to handle confidential/sensitive information with discretion
• Strong written and verbal communication skills
• Proficiency in Microsoft Outlook and Office, including Word, PowerPoint, and Excel
• Salary Range: $31.49 to $49.28 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.