Digital Quality Assurance Systems Engineer

Job Summary

Through the Massachusetts State Lottery Commission’s (MSLC) agile software development practice, we create digital products such as games, loyalty programs, and user experiences that are essential to engaging and retaining players. Our team consists of extremely talented product managers, UX/UI designers, software engineers, project managers, and quality testers that collaborate closely to achieve our vision. The Digital Quality Assurance position will work closely with the Digital and Cyber Security departments to ensure that players experience a secure, world-class digital product.

Essential Functions

• Act as a liaison between the Digital, Cyber Security Departments, outside partners, and internal stakeholders to ensure alignment on digital testing
• Develop and maintain the digital test lab environment, devices, and tooling
• Establish test automation when practicable and evaluate results
• Assist in authoring and maintaining a test case library to support digital platforms
• Evaluate feature stories against product requirements to define acceptance criteria and detailed testing plans
• Collaborate with internal teams to support agile release cycles and ensure production readiness
• Develop acceptance criteria and test cases

• Perform Manual Testing

• Support the Central Gaming System testing efforts as required
• Log and write bugs, collaborate with project and development teams to ensure that software is delivered into production environments with minimal defects
• Conduct quality tests and document defects in a comprehensive manner
• Ensure the integrity of portals across web, tablet, and mobile devices
• Conduct testing of the e-commerce system and ensure transactional integrity
• Perform regression testing on a recurring basis
• Develop a deep understanding of digital platforms and external integration points
• Support ADA compliance testing and conformity
• Travel to other MSLC office locations, as required
• Perform other related duties as assigned

Essential Qualifications

• College degree in a Computer Science related field of study and/or have equivalent work experience
• Minimum one-year experience in testing software
• Skilled in manual testing across a variety of browsers and devices
• Familiar with responsive websites and native mobile apps
• Working knowledge of current software practices, e.g., DevOPs, SecOps, etc.
• Technical understanding of responsive websites and native mobile apps
• Good understanding of modern security practices
• Knowledge of automated testing tools and experience within multiple platforms

Preferred Qualifications

• Keen attention to detail and accuracy
• Strong verbal and written communication skills
• Ability to work independently and with teams effectively
• Excellent resourcefulness and problem-solving abilities
• A passion for games and digital experiences
• Well organized and able to express thoughts in a forthright manner

• Positive Attitude

• Strong technically in both hardware and software
• Thorough knowledge and understanding of Windows
• Ability to work well with others
• Willingness to take initiative

Salary Range Information

For external applicants who are not current employees of the Massachusetts State Lottery Commission (MSLC), the non-negotiable starting salary for this position is $86,005.67 (Job Grade 25/Step 1).

For current MSLC union employees, the starting salary for this position will be calculated using union promotional rules.

The Massachusetts State Lottery Commission is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.