Network Support Specialist II - ITS-Operations

Minimum Qualifications:

Associate's degree or equivalent in related field and two years related experience.

Preferred Qualifications:

Wireless access point configuration and installation experience.

Job Summary:

To provide hardware/software support and the technical skills required to administer, design, modify and maintain a network configuration at the department/school level.

Job Duties:

• Refresh of wireless access points enterprise wide.
• Analyzes, designs, and administers or assists in the performance of network connections/ configurations at the school/department level.
• Performs basic to moderately complex problem determination of reports and resolution, identifying problems at the school/department level.
• Assist management/supervisor with the development of reports and procedures to optimize the benefits of network capabilities.
• Adheres to internal controls established for department.
• Performs related duties as required.

Knowledge/Skills/Abilities:

Strong customer service skills. Troubleshooting skills. Coordination and scheduling skills.

Salary Range:

Actual salary commensurate with experience.

Work Schedule:

On-site, Monday through Friday, 8am to 5pm, and as needed on occasion. Some weekends and after hours may be required.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.