Business Analsyt/Team Lead

• Lead and develop the Business Analyst function within the organization.
• Deliver high-quality business requirements and documentation to support enterprise application initiatives.
• Provide mentorship and professional development opportunities to Business Analysts.
• Contribute as an active practitioner to ensure project and operational success.
• Act as a trusted advisor to both IT and business stakeholders, ensuring alignment of enterprise applications with business objectives.

• Lead, coach, and mentor a small team of Business Analysts, fostering professional growth and capability development.
• Establish and evolve Business Analysis standards, methodologies, and practices within the organization.
• Serve as an escalation point for business analysis issues and ensure effective stakeholder communication.

• Actively perform business analysis work alongside the team, including requirements gathering, documentation, process mapping, and solution validation.
• Collaborate with business units to capture and prioritize requirements for enterprise applications.
• Partner with IT delivery teams and vendors to ensure that solutions align with business needs and organizational standards.
• Support both enhancements to existing systems and implementation of new enterprise applications.

• Apply analytical skills across a diverse range of enterprise applications (ERP, CRM, ITSM, and other line-of-business systems).
• Ensure alignment of requirements with enterprise architecture and IT governance frameworks.
• Promote continuous improvement in the design, configuration, and adoption of enterprise applications.

Requirements

• Bachelor’s degree in Business Administration, Commerce, Information Systems, Computer Science, or a related field.
• Relevant post-secondary education in Business Analysis, Information Systems, or equivalent experience.

• IIBA CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis).
• Agile certifications (e.g., IIBA-AAC, CSPO, SAFe POPM)
• Platform-specific certifications or ITIL® Foundation or Lean Six Sigma certification is an asset.

• Approximately 10 years of progressive Business Analysis experience, with at least 2–3 years in a lead or senior capacity.
• Experience in manufacturing, distribution, or logistics environments is strongly preferred.
• Proven ability to translate complex business needs into actionable system requirements.
• Demonstrated success in leading or mentoring analysts and establishing BA practices.

• Strong analytical and problem-solving skills with a pragmatic, solution-oriented approach.
• Ability to work flexibly across multiple enterprise applications and dynamic business requirements.
• Exceptional communication, facilitation, and stakeholder management skills.
• Strong organizational abilities to balance leadership responsibilities with hands-on analysis work.
• Demonstrated capability to build trusted relationships across business and IT teams.

Benefits