Business Systems Lead Analyst

The Sr Program Analyst plays a key strategic role in shaping and implementing a technology vision for Cell Care Australia. This involves aligning technology initiatives with the broader business strategy while ensuring seamless integration with international parent organisations. The role encompasses oversight of the Technology department, leading software development for solutions both locally and in the US and Canada and may also include managing associated staff and project teams to drive innovation and operational excellence.

Technology Leadership

• Develop and implement a technology vision and strategy aligned with business growth and global objectives.
• Oversee the planning, development, and implementation of IT solutions across local and global operations.
• Manage and optimise the technology infrastructure, ensuring security, efficiency, and business continuity.
• Lead solution architecture, software development, database design, software integration, and IT project management.
• Ensure IT effectiveness and efficiency by delivering strategic information technology solutions both locally and globally.
• Oversee the customisation and integration of business-critical applications such as Salesforce, SharePoint, and MS Access, Master Control, Mulesoft.
• Lead the development of reporting and analytic frameworks to support business decision-making.
• Provide IT support and vendor management for third-party applications and platforms.
• Ensure adherence to IT policies, procedures, risk management, and governance standards.
• Manage the IT budget, ensuring cost-effective allocation of resources and strategic investments.
• Lead and oversee project management efforts, ensuring project deliverables are met on time and within budget.
• Provide executive and management reports on IT initiatives and operational performance.

Global Strategic Collaboration

• Serve as the primary liaison between Cell Care Australia and Cooper Surgical US, ensuring smooth collaboration on technology and operational initiatives.
• Facilitate knowledge exchange, innovation, and integration across global teams.

Other Features Of Job:

• Problem-solving and troubleshooting of day-to-day IT and operational issues.
• Database administration and optimisation.
• Vendor management, ensuring smooth delivery of third-party solutions.
• Cross-functional collaboration with finance, operations, and global IT teams. 
• Strong knowledge of technology strategy, solution architecture, and software development in a laboratory, healthcare, or biotech environment.
• Exposure to LIMS (Laboratory Information Management Systems) or other laboratory IT solutions.
• Expertise in enterprise applications such as Salesforce, SharePoint, SQL Server, Visual Studio C#, Mulesoft and MS Access.
• Experience leading multi-functional IT teams and managing complex IT implementations and integrations.
• Advanced understanding of IT governance, risk management, and compliance within regulated industries.
• Strong project management skills, including experience with Agile and Scrum methodologies.
• Ability to collaborate with global stakeholders, ensuring alignment with corporate objectives.
• Vendor management experience, including contract negotiation and service level agreement oversight.
• Strong communication and leadership skills, with the ability to engage executive teams and cross-functional stakeholders.

  Preferred Experience

• Experience working in a global corporate environment with cross-regional collaboration.
• Knowledge of regulatory and compliance frameworks specific to biotechnology, healthcare, or medical devices.