Leading Hand Ops

General Information

Press space or enter keys to toggle section visibility

Name Leading Hand Ops Site / Location Sydney Gateway Facility Ref # 12375834 Entity Star Track Express PL Opening Date 10-Oct-2025 Suburb Clyde Work Type Permanent Full Time

Description & Requirements

Press space or enter keys to toggle section visibility

Help us deliver like never before   

We’re delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. 

About The Opportunity

As a vital member of the international commercial team, this role is accountable for supervising the international volumes injected in the Sydney Bonded facility including but not limited to clearance and outturn but compliance safety, processing efficiencies and securing volume for the last mile. This position also requires interaction with both internal stakeholders and external Parties like service providers, compliance teams and border authorities. 

What You'Ll Be Doing:

• In collaboration with the International Commercial Clearance Team, supervising day to day operations on cargo retrieval and injection to the last mile in conjunction with network last mile operations.
• Managing Transport Allocations both externally and internally.
• Manage warehouse team and have input on other gateways to ensure consistent service and operation up time.
• Oversee facility operations to ensure compliance to border authority for 77G regulations
• allocation of appropriate resources through effective and efficient labour planning to enable achievement of facility objectives and targets
• Support new implementation in relation system and product.
• Generating reporting SLA’s on weekly basis in agreed group format
• Ensuring all infrastructure is maintained and in safe working order.
• Ensuring Scan compliance 100% 
• Ensuring security policies are met at all times.
• Demonstrate strength and value as a commercial clearance provider

About You

You’re a friendly, enthusiastic and reliable personality who loves autonomy just as much as interacting with others and being a team player. You’re passionate about making a difference in the community. 

You’Ll Also Need

• Extensive knowledge of international cargo operations, customs law changes and latest developments that may impact parcels SLA 
• Understanding of technology systems and processes that support operational efficiency including competitor technologies and supporting systems

How we'll deliver for you  

• We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.  
• Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day

We’Re Delivering Together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

See and hear what a day in the life of a StarTrack Truck Driver is like: