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Project Manager, Supply Planning

TikTok.com

Office

San Jose, California, United States

Full Time

About the Team
We are the Service Supply Chain Team, dedicated to supporting the company’s data center and CDN operations with end-to-end supply chain solutions.
Our core responsibilities include: Procurement of CDN hardware and related services; Global delivery & deployment of hardware (to CDN/Edge/PoP/IDC sites); IDC logistics management; Spare parts support; Hardware recycling & decommissioning.
Our mission is to build an efficient, reliable supply chain system that underpins global business stability and growth.

The Service Supply Chain team is seeking a Project Manager, Supply Planning to support our Global CDN (Content Delivery Network) and Edge deployment. This role blends project management and delivery management responsibilities, with a focus on executing detailed analysis and material status tracking.
The role covers supply chain planning, logistics, shipment, and hardware deployment support for CDN and PoP sites, with a strong emphasis on accuracy and follow-through for routine tasks.

Responsibilities
1. Delivery Management
- Maintain and update the DSP (Demand Supply Planning) sheet for suppliers, ensuring the accuracy of material and service readiness data.
- Organize weekly DSP meetings with all hardware suppliers, take meeting minutes, track production schedules, and follow up on the resolution of supply chain-related issues.
- Monitor basic KPI data (e.g., On-Time Delivery rate/OTD, Service Level Agreement/SLA), compile regular data reports, and flag anomalies to the team.
- Collaborate with supply teams and suppliers/manufacturers to confirm delivery commitments and ETAs (Estimated Time of Arrivals), and assist in drafting regional inventory replenishment plans, monthly operations review, etc.
- Assist the planning manager in aligning project plans and supply plans, and track whether demand is matched with supply progress.

2. Project Management
- Participate in the development of VMI (Vendor Managed Inventory) management processes, and help design simple tracking and review mechanisms to balance delivery efficiency and inventory costs.
- Support cross-functional communication for key component supply planning, including relaying upstream business commitments and execution status, and collecting feedback for process optimization.
- Attend cross-functional meetings (e.g., CDN construction, warehousing scheduling) to support alignment, and follow up on assigned action items.
- Provide data analyses and manage supply chain optimization projects when necessary.

Project Manager, Supply Planning

Office

San Jose, California, United States

Full Time

October 10, 2025

company logo

TikTok